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Living Spaces
- Retail
- Glendale, AZ
About this business
Location details
6767 W Bell Rd, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
On April 16, 2022 I went to Living Spaces to buy a sofa. When we looked at a sofa, we asked the same question: will this be available before May 18th? If it wasn't we moved on. We found a sofa we were interested in and asked about availability. We were told it would be available in our time window and so we proceeded to spend $2,600 on a new sofa. Before I signed the contract, I asked again when the sofa would be available. The sales agent looked at her tablet and then said, "It will be delivered the third week of May." Perf... read more
Business response:
Hello Derek, Thank you for reaching out we apologize for the unpleasant experience you had with your purchase please provide us with your sales order number so we may better assist you.
I purchased a couch, mirror, nightstand, temper mattress, 2 mattress boards, and bedframe from Living Spaces in Las Vegas, Nevada. The items were supposed to be delivered on 4/16/2022. I had cleaners and all of my household items specifically placed to receive the delivery. On 4/16/22, only the nightstand and couch arrived. The delivery person dragged the couch from the front door through the hallway and into the living room which scratched up my tiles! Not one person from Living Spaces contacted me to let me know that the o... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. After review of the account we do see that some of the merchandise unfortunately did not pass ******* control and now these items are being transferred from another warehouse and are scheduled to be delivered on 4/24 8-3pm. Please advise if you would like to move forward with creating a property damage claim for the damage done to your home? Kind regards,
I purchased a twin bed and canyon chest from Blossom Hill store in California on Feb XX XXXX got my delivery on 3/12/22 but no box spring was delivered they claimed it was damaged or lost in ware house so i called chat support and i was assured box spring was found i even got a confirmation email for delivery for 3/14/22 took day 1 off work delivery never came called customer support got hung up on hold 3 times and one call was chat with supervisor finally got Jamal was told delivery was set for 3/15/22 delivery never came s... read more
Business response:
Hello Ron, Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. We understand that this has caused some frustration we appreciate your business and your patience in getting this resolved we would love to send you a $150 gift card for the unpleasant experience you have had. We will be sure to share this feedback with management.
THIS COMPANY IS BORDERING ON CRIMINAL BEHAVIOR! I placed an order on 4/1/2022 in the amount of $1,607.20 and changed my mind after seeing reviews about the company. I called to cancel the order within 24 hours on 4/2/2022. The first customer service representative told me he could not cancel the order because it had already left the warehouse. I told him that it was not getting delivered from the local Las Vegas center for 8 days. He then repeated that he could not cancel the order. So I called my Paypal account and filed a ... read more
Business response:
Hello, Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. After review of the account the chargeback is still pending with Paypal. We will not be able to move forward until the chargeback has been resolved.
I purchased in 12/2022 and I have yet to receive all my parts to my bedset which my mattress is sitting on the bedroom floor. It is now 4/14/2022. I have contacted them on multiple occasions and have not had this resolved.
Business response:
Hello Davida, Thank you for reaching out we apologize for the unpleasant experience we have informed our warranty team that your bedframe was not assembled. We can definitely send out another driver to complete the assembly, please give us a call so we can schedule a driver to further assist. Kind regards,
I will never buy from Living Spaces again. I ordered a daybed on Jan 26, 2022. I was told I would have it in March by the salesperson (LIE)....then I was told I would be called between March 16 -30 which I never was. I have called and sent messages every other day (in April) and nobody can give me any definitive info, all they keep saying is "special orders take a few months" - and that it should be arriving to their warehouse between April 7-21 and then maybe I'll know when my ETA is. All a bunch of BS! How long could it ta... read more
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. May you please provide a sales order number so we can take a look into your account?
This company is horrible. When I first ordered the sleeper, I explained that I needed it by 4/14/22 as I had out of town guests arriving and would need to rent furniture if it didn't arrive. I have called them constantly as I was concerned about the delivery. This morning I was told not to worry. When I asked if it had been shipped, they said "no". I told them it would be impossible to get this within 3 days if it hadn't been shipped and that I needed to cancel and rent furniture. They told me there was a 25% cancellation fe... read more
Business response:
Thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
Horrible customer service. When I dealt with them in store I was totally sold. Online not so much. Merchandise does not arrive when expected. No one calls to advise it's late or when it might arrive. I cancelled the order but could only get a refund 5 to 7 days after the merchandise got back to the warehouse but their shipper wouldn't return it. Then the supervisor tells me all the other supervisors were wrong, I won't be refunded for 4 to 6 weeks. Scam artists and I am in the USA.
Business response:
Thank you for bringing your concerns to our attention, we apologize for the inconvenience this has caused. After review of the account it appears the return order for your Cordelia Sofa has been invoiced and the refunded amount was processed back to your original form of payment on 4/8/2022. Please allow 5-7 business days for you to see the refund process back to your card.
I have a very new couch which is pilling in an abnormal way. Living Spaces basically let me know that they do not stand behind their products. The price is reasonable, the quality is very low
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 3.9 star rating with 4,099 reviews.
When is Living Spaces open?
Living Spaces is open now. It will close at 9:00 p.m.
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