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Liccardi Ford, Inc.
- Car Dealers
- Watchung, NJ
About this business
Family owned and operated with auto business history since 1938.
Location details
1615 US-22, Watchung, NJ, 07069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Drove 1 1/2 hrs to see a car because of the price online but after we sat down and talked about prices they turned around and tagged on $5000 to the price we saw online talking about we don’t qualify for two of the rebates that the online price reflex. Even though both me and my husband is law enforcement and his a veteran that didn’t mean nothing to them! The fact that I’m driving a 2018 fusion and his driving a 2019 mustang didn’t mean nothing either! Can’t say I’m disappointed because I didn’t walk in expecting anything l... read more
Business response:
Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Liccardi Ford, Inc. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Service Manager, Robert Ventura, at 732-507-2558 at your earliest convenience and we will do our best to make this right.
RecommendedThe service department with the Service Consultant Ms. Carrie Howard always give excellent service to my 2019 Transit Connect.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They worked to make sure I got the best deal. I wanted to shop around and they worked with me to get a deal that I was satisfied with. The salesman, Sam, was professional and very helpful, and I was happy to give him a sale. Win, win.
Business response:
Hi Yvonne, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Have a good day!
Business response:
Hi Cheryl, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Your comments play a key role in the success of our business so we hope to speak with you soon. Service Manager, Robert Ventura, 732-507-2558
Stay away from this place, they are a bunch of liars!
Business response:
Hi, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Service Manager, Robert Ventura, 732-507-2558
very unprofessional, the Manager Sulo its a liar, do not came to this place!!!
Business response:
Hi Ariel, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Service Manager, Robert Ventura, 732-507-2558
The service department needs to SAY WHAT THEY MEAN AND MEAN WHAT THEY SAY. KEEP THE LINES OF COMMUNICATION OPEN. I brought my car in for one thing and it needed something else and they still have not fixed one of my issues because they say they need for the warning light to be on when it comes in. I AM A LINCOLN FAMILY have been for years but AS SOON AS I AM ABLE I WILL GET RID OF MY LINCOLN MKZ AND MY NAVIGATOR
Business response:
Theresa, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liccardi Ford, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact our Service Manager, Robert Ventura, at 732-507-2558 when you have an opportunity, and we will be more than happy to try and turn your experience around.
I have a lot of bad situations with this dealership, I bought my car on July 25th and since then I have not had any peace, the car at Lincoln MKC 2017 has not stopped giving problems since the day I bought it. The car returned to the mechanic several times and I was without a car for days. This last time I spent more than 13 days without a car because the car's engine was changed. They didn't charge me for the service, but I wonder what would have happened if my car wasn't under the factory warranty. They keep asking me to c... read more
Business response:
Vanessa, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liccardi Ford, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (908) 561-7500 and we will do our best to make this better. We hope to hear from you soon.
Mike D and Earl were very helpful and supportive when it was time to turn my lease in. I had the opportunity to roll into a new lease easily with their support. I cannot recommend this process enough. Great staff and great dealership, this is my 4th lease through Liccardi!
Business response:
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Frequently asked questions about Liccardi Ford, Inc.
How is Liccardi Ford, Inc. rated?
Liccardi Ford, Inc. has a 4.2 star rating with 2,692 reviews.
When is Liccardi Ford, Inc. open?
Liccardi Ford, Inc. is closed now. It will open at 9:00 a.m.
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