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Liccardi Ford, Inc.

4.2

About this business

Family owned and operated with auto business history since 1938. 

Location details

1615 US-22, Watchung, NJ, 07069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.22,692 reviews
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Stacey Lindley's profile image
Stacey Lindley 
6 years ago

Con artists! Car not equipped as sold! Not equipped as stickered! Plain and simple, they are Lying con artists. We’ll be contacting state consumer affairs and attorney generals office on Monday. Avoid at all costs. Conveniently salesman and manager are in meetings when you try and contact them. 

Joseph Schaad's profile image
Joseph Schaad 
6 years ago

Hire some people and look at other dealers to see what they offer in the service dept. and don't over charge 

Monica Glennon Gundrum's profile image
Monica Glennon Gundrum 
6 years ago

Easy to make an appointment / / I left the car the night before because of the drop box /kept in touch with me about the maintenance & it was ready when they said it would be ready Heather is a very good advisor 

Richard Granger's profile image
Richard Granger 
6 years ago

Turned in a leased 2016 Lincoln MKX last Friday, and drove away in a purchased 2018 Lincoln MKX. Our sales representative, Tony, handled the entire transaction very well. Well dressed, polite, and very knowledgeable of his product. Gave us a very detailed introduction to our new car, and answered every question we posed. Also, he has followed up on the sale several times, assuring that we had no questions or issues with our new car. He told us to feel free to call him anytime on his cellphone if he was not available at Licca... read more

Yahyaa Abdulhakim's profile image
Yahyaa Abdulhakim 
6 years ago

Servive department has steadily declined over the last few years, they got rid of the great service managers and receptionists and replaced them with RUDE , impersonal robots. They don’t answer phone, when they do they put you on hold, and there are NEVER any appointments open less then a week or two out, AND they didn’t check to top of fluids!!! The new manager is engaging, staff not so much..... 

Rafael Molina's profile image
Rafael Molina 
6 years ago

I think a bunch of crooks they charged me a 139 to diagnose my car the other dealer which is the same Ford dealer charge me 109 they wanted to charge me almost $1,000 for the repair while the other Ford dealer was charging me $339 that makes you wonder what kind of deals they make it with the cost when they selling it to you I wouldn't buy a car from here or have my car repair I took my car back and I'm taking it back to the other Ford dealer weather honest 

Gerry Valentin's profile image
Gerry Valentin 
6 years ago

Excellent guys parts department 

Cathy DeCola Plyas's profile image
Cathy DeCola Plyas 
6 years ago

There should be a ZERO stars option. They are a group of unprofessional men with no accountability for any actions. The owner is bad and the employees follow the lead. The salesman we dealt with and manager, Rich, doesn't even answer my calls. He even hung up on me a couple of times. Lesson learned though. We will never get a car from them again. Once you sign those papers, they will never help you or assist you with a problem. Do yourself a favor and go somewhere else. 

Leigh Schlenker Anderson's profile image
Leigh Schlenker Anderson 
6 years ago

I would give them zero stars if it were an option. Made a service appointment for safety recalls on my Ford Fusion and waited over an hour to be checked in. As if that wasn’t bad enough, they helped people who came in after me as I waited. When I talked to the manager, he promised to make it up to me. This was over a month ago. When I emailed him to let him know I was dissatisfied with their poor customer service, he never responded. So I forwarded my message to the general manager. He also never responded. They do not care ... read more

Frequently asked questions about Liccardi Ford, Inc.

How is Liccardi Ford, Inc. rated?

Liccardi Ford, Inc. has a 4.2 star rating with 2,692 reviews. 

When is Liccardi Ford, Inc. open?

Liccardi Ford, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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