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Lexus of Pleasanton is a new and used Lexus of dealer serving the greater Pleasanton area
4345 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
Good service and courteous personnel
Thanks Mr. Hendricks, My favorite vehicle to enjoy and experience. Looking forward to doing business with you in the future.
Business response:
Congratulations Ms. Thompson on your Lexus purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing our team to earn your business once again and for our dealership to continue to be a part of your Lexus ownership experience. Whether its your first or third, we know buying a Lexus is still a milestone for our guests and it is good to hear we were able to meet your expectations. Your Facebook recommendation means so much to us and we're so happy to have earned it. Th... read more
Both Manny and Jason were fantastic in the service department. 10 out of 10! I will return!
Thank you, Jeff L. for making my experience of buying my NX 300h as pain free as possible. We knew you were busy but you still made time for us especially when I mindlessly left our insurance card at home and we had to call our insurance company to email a copy of our proof of insurance card. Once the sale was made, Jeff continued to take good care of us. I appreciate the above and beyond service.
Business response:
Thank you Barbara Hom-Escoto for your feedback and allowing our dealership an opportunity to serve you. Congratulations on your Lexus NX300h SUV purchase and thank you for sharing of your experience with teammate Jeff Lao during your family's visit at our dealership. With so many choices in the market we appreciate allowing us to be the one earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pain-free as possible from start to finish. Your feedback is important an... read more
I service my vehicle here every 5,000 miles. I am satisfied with the service. I am a happy and loyal customer. I recommend David Scott as the service advisor. David is the best! 5 stars ⭐️
Business response:
Thank you Terry Nguyen for choosing our dealership and taking the time to let us know how we did during your visit. We appreciate your past business and for allowing our service team another opportunity to provide service for your Lexus. When it comes to maintenance or unexpected repairs, we know having the right teammates like, David Scott make all the difference to our Lexus owners. Should there ever be any questions, please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Medi... read more
Great service. Ive been going there for 10 years and they have always been great. I love their new facility. It has relaxing atmosphere. Thanks to Nick Wilson.
Business response:
Hello Amy, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our dealership for the past 10 years! Thank you for your kind words for teammate Nicholas Wilson. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence. We look forward to being a part of your Lexus ownership journey and to your next visit. Until then please feel free to let u... read more
I just had an issue with my 2014 Lexus GX 460 where the TRAC OFF message went on along with the engine light. I took it in the next day, and they took care of it while providing me with a loaner. It got even better.... The extended warranty took care of the fix, which required a new EGR Valve to replace the faulty one. I ended up not having to pay for this fix directly, since it was covered under extended warranty. The service was excellent, as Nick Wilson, provided great support and service. This is why I got a Lexus in the... read more
Business response:
Hello Mr Schlicher, we are so pleased you enjoyed your visit to Lexus of Pleasanton! We appreciate allowing Nick Wilson and out team to provide the highest level of care for your Lexus vehicles and for us to be a part of your ownership experience. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you for taking the time to leave us your feedback about your experience and what happened when you came to pick up your vehicle. It helps us to identify ar... read more
Another nice job on service and follow up! Thanks to Michael!
Business response:
Thank you Mr. O'Connor for taking a moment to let us know how we did. Our service teams strives for 100% satisfaction, and it is great to see you had such a positive experience with us. We appreciate allowing teammate Michael Sullivan to once again be a part of your Lexus ES350 journey. We understand that having a safe and reliable vehicle is very important to all our guests as it is to all of us. We look forward to being of service to you again in the future. Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton
very friendly staff and most of all the car is very dependable and no hazzle to drive. I will recommend this car to all my friend. The salesman is very accomidating and explain everything you need to know about the car. Horray to Mr Jeff Lao i will recommend to everyone friend , familybetc.
Business response:
Congratulations Ms. Alberto on your new Lexus ES350 and thank you for sharing of your experience with teammate Jeffrey Lao during your visit at our dealership. We appreciate allowing us to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus ES! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton
Lexus of Pleasanton has a 4.8 star rating with 4,143 reviews.
Lexus of Pleasanton is closed now. It will open at 7:00 a.m.
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