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Lexus of Pleasanton

4.8

About this business

Lexus of Pleasanton is a new and used Lexus of dealer serving the greater Pleasanton area 

Location details

4345 Rosewood Dr, Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.84,143 reviews
Select a rating
Marielena Andino's profile image
Marielena Andino 
recommend  Recommended
4 years ago

They provide a friendly, professional, and laid back experience when shopping for a car. I worked with Gavin and he was courteous and patient, not pushy at all. He is knowledgeable and helpful with the different features of their cars and provided all the information I requested. I recommend this dealership because customer service is high on their list and provide an easy going car shopping experience. 

Business response:

Congratulations Robin on your new Lexus RX Hybrid and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate Gavin to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experien... read more

Tiffany Awbery's profile image
Tiffany Awbery 
recommend  Recommended
4 years ago

Zabi Nasiri was wonderful! He was very knowledgeable, kind, efficient, and extremely funny. He will be my go to guy whenever purchasing another vehicle. I recommend everyone looking for a new vehicle go to Lexus of Pleasanton and ask for Zabi Nasiri!!!! 

Business response:

Hi Tiffany, Thank you for your feedback and allowing our dealership an opportunity to serve you. Congratulations on your Lexus NX and thank you for sharing of your experience with teammate Zabi during your visit at our dealership. With so many choices in the market we appreciate allowing us to be the one earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible from start to finish. Your feedback is important and it allows us an opportunity to know ... read more

Sue Ann Adams's profile image
Sue Ann Adams 
recommend  Recommended
4 years ago

Prompt service and wonderful staff 

Business response:

Hello Sue Ann, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! Thank you for choosing our dealership and allowing us another opportunity to earn your business with your Lexus. Your feedback is valuable and will be use to improve our guest experiences. We appreciate allowing teammates be a part of your recent service visit for your RX350. Please feel free to let us know if there is ever anything we can do to help. Thank you, Your Team @ Hendrick Lexus of Pleasa... read more

Pete Coronato's profile image
Pete Coronato 
recommend  Recommended
4 years ago

Good communication and courtesy. 

Business response:

Thank you Pete Coronato for taking a moment to share with us your experience while your visiting our dealership. We appreciate allowing our team the opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Your Team@ Hendrick Lexus of Pleasanton 

Debra Mansfield's profile image
Debra Mansfield 
recommend  Recommended
4 years ago

Very happy with the service. From the minute you drive in, to the minute you drive out! 

Business response:

Thank you Debra M for choosing our dealership and for allowing us to earn your service business from start to finish. We appreciate your feedback of your experience on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. 🙂 Your Team @ Hendrick Lexus of Pleasanton 

Josephine Flynn's profile image
Josephine Flynn 
recommend  Recommended
4 years ago

they work as a team from the minute you arrive. Customer comes first! very pleasant experience. Jeff found the perfect SUV for me and everything went so smooth. 

Business response:

Congratulations Josephine on your recent Lexus purchase and thank you for sharing of your experience with teammate Jeff Lao during your visit at our dealership. There are so many choices in the market we appreciate allowing us to earn your business once again when shopping for your Lexus. We know shopping for a car these days can be an non-personal experience but it is our goal to make it as pleasant as possible. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if ... read more

Nicole Andrino's profile image
Nicole Andrino 
recommend  Recommended
4 years ago

This is the second time I’ve bought a car from here, excellent customer service!!! 

Business response:

Nicole Andrino, we are very happy we could provide you with a positive experience! Congratulations on your Lexus RX purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allow our team to earn your business and be a part of your Lexus ownership experience once again. We know buying a car is still a milestone for our guests and it is good to hear we were able to meet your expectations. Your feedback means so much to us and we're so happy to have earned it. Should you have ... read more

Laila Gomaa's profile image
Laila Gomaa 
recommend  Recommended
4 years ago

The service representative Jim was super. Very professional. Very pleasant, addressed the problem and resolved it the without wasting any time. I was very pleased with his total performance. I felt welcomed.This is the place to go and feel great that you will be taken care of. THSNK YKJ VERY MUCH JIM. 

Business response:

Hi Laila, thank you for taking the time to leave a review for us here on FB. We're happy we could meet your expectations! Thank you for letting us know about your experience with teammate Jim Fell while visiting our service department. We appreciate allowing us the opportunity to provide the highest level of care and to keep your Lexus performing at its best. Your time is valuable, and we are happy that we were able to identify the cause and to provide the proper repair. We are proud to be a part of your Lexus NX300 journey ... read more

Bob Crawford's profile image
Bob Crawford 
recommend  Recommended
4 years ago

Good efficient service. Comfortable waiting area and a ride home if you need it. 

Business response:

Hi Bob Crawford, thank you for taking the time to leave a review for us at Lexus of Pleasanton. We're happy we could meet your expectations! We appreciate allowing us to provide the highest level of care for your LS500 and for us to be a part of your continuing Lexus ownership experience. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us kn... read more

Frequently asked questions about Lexus of Pleasanton

How is Lexus of Pleasanton rated?

Lexus of Pleasanton has a 4.8 star rating with 4,143 reviews. 

When is Lexus of Pleasanton open?

Lexus of Pleasanton is closed now. It will open at 7:00 a.m. 

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