Lexus of Pleasanton's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lexus of Pleasanton

4.8

About this business

Lexus of Pleasanton is a new and used Lexus of dealer serving the greater Pleasanton area 

Location details

4345 Rosewood Dr, Pleasanton, CA, 94588, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.84,143 reviews
Select a rating
Chelsea Faber Naomi Capri's profile image
Chelsea Faber Naomi Capri 
recommend  Recommended
2 years ago

I had such a great experience at Lexus of Pleasanton! Staff were welcoming & extremely helpful. 

Linda Jones Ewing's profile image
Linda Jones Ewing 
recommend  Recommended
2 years ago

Jason Portillo has consistently made my service experience at Lexus of Pleasanton exceptional. He is courteous and professional, but he goes far beyond that. I truly appreciate his responsive approach to all my service needs, especially his attention to detail. 

Charles Walsh's profile image
Charles Walsh 
recommend  Recommended
2 years ago

Excellent service as usual. Love the car wash 

Neneth Leano's profile image
Neneth Leano 
recommend  Recommended
4 years ago

Our go to Dealership with regards to SUV’s, we’ve been seeing this guy Jeff Lao who knows how to give extra miles with his Customers... Highly recommended! 

Business response:

Congratulations Robin on your new Lexus RX and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, Jeff Lao to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience.... read more

Edmund Almazan's profile image
Edmund Almazan 
recommend  Recommended
4 years ago

This is my second Lexus from Pleasanton Lexus and I was always treated righteously. They go out of their way to provide excellent customer service 

Business response:

Congratulations Edmund on your new Lexus UXh and thank you for taking the time to share your wonderful review and recommendation. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hend... read more

Kim Christensen's profile image
Kim Christensen 
recommend  Recommended
4 years ago

Pleasanton service guys are great! 

Business response:

Hi Kim, thank you for your kind review; we are happy to pass along your feedback to the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. 

Frank Ramsingh's profile image
Frank Ramsingh 
recommend  Recommended
4 years ago

Jason Portillo did an excellent job taking care of my ES350! 

Business response:

Hi Frank, thank you for your kind review; we are happy to pass along your feedback to the Jason and our service team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Lexus ES350. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton 

Donna Martinez's profile image
Donna Martinez 
recommend  Recommended
4 years ago

Outstanding service. People are incredibly friendly and take great care of my car. 

Business response:

Hi Donna, Thank you again for taking the time to let us know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton 

Curtis Groth's profile image
Curtis Groth 
recommend  Recommended
4 years ago

Excellent customer service from Jim Fell. Totally professional, competent, and friendly. 

Business response:

Thank you Curtis for sharing of your experience with Jim Fell and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton 

Frequently asked questions about Lexus of Pleasanton

How is Lexus of Pleasanton rated?

Lexus of Pleasanton has a 4.8 star rating with 4,143 reviews. 

When is Lexus of Pleasanton open?

Lexus of Pleasanton is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com