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Lexus of Pleasanton
- Car Dealers
- Pleasanton, CA
About this business
Lexus of Pleasanton is a new and used Lexus of dealer serving the greater Pleasanton area
Location details
4345 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
RecommendedGood service. Pleasant place to wait. Knowledgeable staff.
Business response:
Thank you Gary Lea for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing our team to be a part of your Lexus ES350 ownership experience. We know bringing one's vehicle in for unexpected repairs is rarely a highlight of anyone's day but having teammates that are committed to providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Thank you, Your Team ... read more
We recently made an appointment to test drive some used RX’s and also check out a used is250 that we saw come up on your website a few nights before our appointment. Jeff L was very attentive, super friendly, energetic and made it a fun and enjoyable experience. In the past we purchased our other car from Mark so we were bummed when we heard he retired but Jeff was just as wonderful and helpful. After our purchase (we went home with the is250) Jeff went above and beyond to follow up with us and to help us find a missing part... read more
Business response:
Roxanne Morita Gilley, thanks for your praise and kind comments about our team. Congratulations on your Lexus IS250 purchase and thank you for sharing of your experience with teammate Jeff Lao while shopping at our dealership. With so many choices in the market we appreciate allowing our dealership to be the one earn your business once again. Your feedback is important and it allows us an opportunity to know how we are doing. Understandably in this age of online shopping, more and more buying experiences are no longer person... read more
The service department was friendly and helpful. It did not take as long for the service as they thought. It was easy to sit in the waiting area away from other people.
Business response:
Thank you Cheryle Newkirk for sharing of your first service experience with at our dealership. We appreciate allowing our team to earn your original new Lexus delivery and the chance to safely provide the highest level of care both for you and for your NX SUV. We are proud to be a part of your Lexus ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Thank you, Your Team @ Hendrick Lexus of Pleasanton
When I came in to trade my car. Lexus was fair and gave me a great deal on my new 2021 LC 500. Thanks to Leo and JV two of the best. I told them I only wanted to be their for about two hours. And they did everything in there power to make that happen. It was a little longer but the deal was made. Everybody was very accommodating and courteous. Excellent customer service
Everybody are always accommodating and courteous. For the last 12 years, every staff has always been so nice. Excellent customer service to Jeanette P. and Jason P. (Service Dept). Keep it up!
Business response:
Hello Monette Sumilong-Delinila, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your service experiences with teammates Jeanette Pettit, Jason Portillo and our service team. You have choices when it comes to maintenance and we appreciate allowing our dealership the opportunity to once again provide the highest level of care for your Lexus GX470. Your feedback is valuable, and we are happy that we could be a part of your Lexus journey for 12 years! As your ownersh... read more
Took my Lexus in for servicing and everyone was so nice. Maria was very efficient and everything went like clockwork. Thank you
Business response:
Hello Mary Lou, we are so pleased you enjoyed your visit with us at Lexus of Pleasanton! We appreciate allowing teammate Maria Vieira to provide the highest level of care for your Lexus RX and for us to be a part of your ownership experience. Choosing our dealership for your original delivery and on going service means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us know if there are ever any questions, we... read more
Great service; fair pricing; trust worthy service advisor (Manny Solano)
Business response:
Hello Mr. Otani, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for teammate Manny Solano and our service team. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence over the years. We are proud to be a part of your Lexus ES journey and to your next visit. Until then please feel fre... read more
They do a good job with my car and let me know what repairs I can anticipate coming up n the future
Business response:
Hello Ms Sass, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for our service team and dealership. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence. We look forward to being a part of your Lexus journey and to your next visit. Until then please feel free to let us know should t... read more
Great service. Thank you Jason and crew
Business response:
Hello John Valdin, we appreciate your feedback and this business recommendation here on Facebook. Thank you for sharing of your experience with teammate Jason Portillo while visiting our service department. Keeping your Lexus RX450h running in top shape is our highest priority so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton
Frequently asked questions about Lexus of Pleasanton
How is Lexus of Pleasanton rated?
Lexus of Pleasanton has a 4.8 star rating with 4,143 reviews.
When is Lexus of Pleasanton open?
Lexus of Pleasanton is closed now. It will open at 7:00 a.m.
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