Lexus of Pleasanton's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lexus of Pleasanton

4.8

About this business

Lexus of Pleasanton is a new and used Lexus of dealer serving the greater Pleasanton area 

Location details

4345 Rosewood Dr, Pleasanton, CA, 94588, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.84,143 reviews
Select a rating
Barbara R. Raffo's profile image
Barbara R. Raffo 
recommend  Recommended
4 years ago

Exceptional customer service given to customer! 

Business response:

Barbara R. Raffo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Pleasanton. We appreciate allowing us to provide the highest level of care for your ES300h and for our dealership to be a part of your ownership experience with your previous Lexus vehicles. Choosing our dealership for your original delivery and on going service means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience... read more

Litithea Odom's profile image
Litithea Odom 
recommend  Recommended
4 years ago

Professional, courtesy service highly recommend. 

Chuck Weir's profile image
Chuck Weir 
recommend  Recommended
4 years ago

We had a great experience at Lexus of Pleasanton last week buying our new RX450H F Sport. We got the deal we wanted and were treated very well. We have been customers of Lexus of Pleasanton since 2008 and think they are great. 

Business response:

Congratulations Mr. Weir on your 2020 RX450h F Sport SUV! We're happy you found our team to be so supportive during your many years of ownership experiences here at Lexus of Pleasanton. Earning the confidence of our guests is the top priority for all our teammates. Whether its your first or third, we believe shopping for a new Lexus is a life event to many of our owners and we appreciate providing us the opportunity to be a part of yours. Your feedback means so much to us and we're so happy to have earned it. Thank you again... read more

Carole McFarlane's profile image
Carole McFarlane 
recommend  Recommended
4 years ago

The service of our Lexus was perfect! They took very good care of us at Lexus of Pleasanton. I highly recommend this dealership, we wouldn't go anywhere else. We drove over an hour to have our car serviced there and it is worth it! Chris gave us 5 star customer service! Highly recommend! 

Steve Benninga's profile image
Steve Benninga 
recommend  Recommended
4 years ago

Thank you to Maria for making the service experience a good one. She listened to my concerns and followed through with the technicians. 

Business response:

Hello Mr Benninga, we are so pleased you enjoyed your visit with us! We appreciate allowing teammate Maria Vieira and out service team to provide the highest level of care for your Lexus RX350 and for us to be a part of your ownership experience. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us know if there are ever any questions, we are ... read more

Kathy Jordan Goodman's profile image
Kathy Jordan Goodman 
recommend  Recommended
4 years ago

I have nothing but raves for Pleasanton Lexus. All personnel that I have dealt with over the years have been professional and thorough. Always available to assist you with any issue that develops.this dealership and service they extend has helped me decide to buy Lexus twice, and will do so again 

Business response:

Hi Kathy Jordan Goodman, thank you for taking the time to leave a review for us at Lexus of Pleasanton. We're happy we could meet your expectations over the years. We appreciate allowing us to provide the highest level of care for your Lexus RX450h SUV and for our team to be a part of your ownership experience. Choosing our dealership for your original delivery and service means so much to us and we're proud to have earned it. Thank you again for taking the time to let everyone know about your positive experience. Please fee... read more

Chris Maytum's profile image
Chris Maytum 
recommend  Recommended
4 years ago

I just purchased my 4th car here. Can not recommend them enough. Jeff Lao in sales treats us like family. David in service always goes above and beyond. Definitely give 5 stars i would give more if I could. 

Business response:

Congratulations Chris on your recent Lexus purchase and thank you for taking the time to share your wonderful review about your visit. We appreciate allowing teammates, Jeff Lao and David Scott to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations once again. If you have any further questions about your RC F, please give us a call. We're always happy and ready to help! Thank you, Yo... read more

Richard Ehle's profile image
Richard Ehle 
recommend  Recommended
4 years ago

Service of my RX350 was seamless and waiting in the lobby was very comfortable. Thanks Lexus team, outstanding service as usual. 

Business response:

Hello Richard Ehle, we're happy to hear you enjoyed your recent visit! We appreciate allowing our dealership to provide the highest level of care for your Lexus RX350 and for us to be a part of your ownership experience. Choosing our dealership for your initial purchase and on going maintenance means so much to us and we're so happy to have earned it. Thank you again for taking the time to let everyone know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! T... read more

Kimberly Gunn-Mahoney's profile image
Kimberly Gunn-Mahoney 
recommend  Recommended
4 years ago

Excellent customer service! 

Frequently asked questions about Lexus of Pleasanton

How is Lexus of Pleasanton rated?

Lexus of Pleasanton has a 4.8 star rating with 4,143 reviews. 

When is Lexus of Pleasanton open?

Lexus of Pleasanton is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com