LaserAway

Tyler A 

on BBB

2 years ago

worst customer service, and the promotions are scams. They get you in at 70% but then as you to continue to keep buying packages due to old equipment. 

Iryna R 

on BBB

2 years ago

Deceitful financing practices! Their sales person talked me into getting 0% financing. Everything was explained to me clearly that I will not pay any interest if I finance the treatment. In the end they hid interest in the contact in such a sneaky way, that it's impossible to get out of it even if you pay off the principle early. 

Brian C 

on BBB

2 years ago

You wrote a review for LaserAway13 hours ago 1.0 star rating 11/17/2022 I am still spending more time than I would care to try to resolve this predicament, but I believe people off the streets should take warning from my experience. Within 15 minutes, I had wasted over $1,000.00. I was told that the lady (nurse) who gave me my treatment was an expert. She refused to alter her method no matter how often I disagreed with her regarding where she was injecting the filler. She placed the needle each time in my cheekbones, avoidin... read more

Tatiana T 

on BBB

2 years ago

I really wish I could say that I was able to try this service and loved the results, but I, unfortunately, didn't even get passed *** phone consultation before regretting choosing this company. I have never received laser hair removal before and wanted some additional information about the process. The sales representative was, at first, very normal. She asked about the areas I was interested in and why, however, after answering those questions and telling her I had never done something like this and was interested in the ac... read more

I. Liza P 

on BBB

2 years ago

Would rate Laser Away as ZERO STARS ** possible FOR HIGHLY DECEPTIVE MARKETING PRACTICES!!! I reached out to Laser Away during a supposed "Back to School" promotion ** late August/early September. On the phone, I was quoted very attractive, heavily discounted prices for Coolsculpting and Thermage treatments, as well as ZERO-interest financing for 12 months as long as the full amount was paid within the year. However, when I finally received and reviewed the detailed financing paperwork, I discovered that I had been charged t... read more

Aurora N 

on BBB

2 years ago

I am really upset and disappointed with my experience at Laser away. I really hoped for the laser treatments for my facial hair would work as the initial signing agent had promised. This complaint is not toward any staff member at the ********* location. All of the people working there have been nice. The appointment scheduling is a problem. Do not plan to cancel any of your appointments or call out of them if your sick, because you will not be able to reschedule next day or even within the week easily. It interupts the cycl... read more

SA S 

on BBB

2 years ago

I was interested in their services; they called me while I was shopping and I couldn't hear a word of the call due to my cell reception so I hung up. They then texted me with a snarky, sassy, rude message about me hanging up on them. I have been a business professional for years myself and own my own business...frankly appalled by the way they treat potential customers. Can't imagine that the way they treat any of their patients/customers is any better! I would never trust them to do ANY services. Steer clear and choose a bu... read more

Sarah M 

on BBB

2 years ago

I bought a package of tattoo removal. I had already had a few sessions at another clinic but they had closed their doors. So I got a package at Laser Away. After four sessions my tattoo still looks the same from when I left the old clinic. So I guess Laser Away does not use upgraded high-quality lasers because it didn't do anything for my tattoo. I voiced my concern and they told me that they would put a ticket in for me and I got a call from Brian Dickerson his title was corporate client experience. I don't think he likes h... read more

Melisa H 

on BBB

3 years ago

Hair does not stop growing! Some Fillers are left overs saved from a previous treatment. You don't get the 3 rd free syringe they offer until 6 months from the treatment so that after only one syringe you will automatically need another by then . How convenient . The good reviews are rewarded *** bucks if left on yelp they advertise that at the location in Brea and when I mentioned my unhappiness she pulled out my before and after pictures ( low blow) And said you look much better now. (Ouch) But that's not what goo... read more