LaserAway

Matthew S 

on BBB

2 years ago

I just beat LaserAway in my lawsuit against them, I spent 2+ years and $11,000 going through excruciating pain trying to remove a tattoo which they promised with the initial charge of $11,000 would be gone in under 2 years. This company is just Crooks and con artists. 

NA. E 

on BBB

2 years ago

*SCAM ARTISTS BEWARE* HONEST CUSTOMER REVIEW - PLEASE STAY AWAY.*I have been a LaserAway customer since 2021. I purchased their "pre-paid" full body package with add-ons in advance. It is the biggest regret of my life. I am writing this honest review to protect future unsuspecting women from the HORROR I experienced.PLEASE DO NOT BUY ANYTHING FROM LASERAWAY. YOU WILL LOSE MONEY. YOU WILL NOT GET DESIRED RESULTS YOU WANT. YOU WILL BE HUMILATED AND FRUSTRATED. YOU WILL DISCOVER YOU HAVE BEEN SCAMMED. YOU WILL REGRET IT FOR THE... read more

Patricia G 

on BBB

2 years ago

They are very nice at first. Once they ******* you with up sells online, texts and in person and you purchase a package or other service very different story.I had bad experience with laser and tattoo packages. Nurse that performed waste of money, painful Thermage treatment said one thing, other nurse said another about treatment process. The result is I did not get my moneys worth or any result or a re-do of process as implied when I called to explain about what had occurred with nurses knowledge discrepancies. Re-do or sto... read more

Rachel T 

on BBB

2 years ago

foolishly i thought adding my phone number and not actually finishing or making an appointment wont be bad. now i get 2-3 calls a day from different numbers, so i cant block them. so glad i read the BBB reviews after my change of heart 

GS K 

on BBB

2 years ago

Wow - wish I read these reviews before 1) I paid for the services & the "free" incentives" 2) I had the Thermage treatment. It was a painful experience, but my problem doesn't reside with that. My complaint is that the nurse performing the treatment did not explain things to me OR listen to me. I had repeatedly asked her to STOP but her reply was "ohh it's spicy, just take a breath." Well after 15 "spicy" comments I asked her to stop using that word as that word describes a taste NOT a feeling. I recommended for her to use t... read more

Tammie B 

on BBB

2 years ago

Beware scam!!! Employee ******** called me on a Thursday due to I inquired bout laser treatment. She so called said she can get me financed. I had a appt for the following Sunday. I cancelled told her I wasnt interested.Never been there never had any service from laser away period. Next thing I know I got a bill from Ally lending for $7,762.36!!! WTH!!! Really scram scam scam BEWARE!!! 

Gloria B 

on BBB

2 years ago

****** from there is so pushy and wont stop forcing packages. Then when I told her I read concerning reviews she went off on me and started to say they were in business a long time, even my fave restaurant has bad reviews and kept on going. I said I still would like to call you back and she just hung up on me. This place is a scam and horrible customer service. Go elsewhere. 

Audrey H 

on BBB

2 years ago

Absurdly high prices for services you can get anywhere else for far less expensive. They scam you with their marketing by advertising crazy sales, but it is beyond a rip off. I paid a little over $2000 for 8 Brazilian laser hair removal treatments in ***** and was not happy with the results-I still had significant hair growth. When I questioned the companys expertise I was just simply offered a discount on maintenance sessions, that was still going to be over double the price than other companies in the area. I began mainten... read more

Christina T 

on BBB

2 years ago

I purchased a 8 session package through a phone representative. Before completing the purchase I asked her what the return policy was and if I would be able to get a refund if I wanted to stop treatment. She said absolutely, we would just refund you for the remaining sessions. This was a complete lie. After one treatment I tried to get a refund, and the same representative said oh we can only provide store credit, it was in the disclosure. My bad for not fact checking the representative, but this feels illegal.