LaserAway

JoAnna K 

on BBB

a year ago

Laseraway will charge you an arm and a leg for treatments. $3k down the drain. If the treatment is done incorrectly or youre not fully informed, there are no refunds on procedures. Laseraway customer service will send you to an office in a different state and when you travel an hour Laseraway will tell you the only option is to reschedule. Laseraway literally made my wrinkles worse and wont refund me. They nurse told me to wait 2-3 months and my wrinkles are just gettting more definitive. The nurse told me the higher the fre... read more

Claude B 

on BBB

a year ago

Very engaged when they're advertising service however the service is below standard, they blow cold air in most of the area not focusing the laser properly. Don't waste your time or money 

Diane S 

on BBB

a year ago

As for me, I received very bad service. No one ever confirmed the appointment for me but went ahead and still charged for services I never received. I'm on my third call to get out resolved and credit the card that was charged. 

Marcy F 

on BBB

a year ago

I was super excited to get the laser treatment done as I was fed up with shaving. I got a package and I supposedly got a deal of half on, but I came to learn that it's their marketing scheme that they use year round and get you by saying, "If you get the package now you will get 50% off." Anyway, I got a package for $3500 for all of my legs, underarms, and brazillian. Mind you, I'm a light-skinned Latina with dark hair, the perfect candidate so they say. Well, let me serve y'all some money because the year-long treatments di... read more

Annie D 

on BBB

a year ago

This place roped me into a contract for around $3,000 in June 2023! Literally all they have done is take my money and at one point I told the girl in the lobby with her laptop who by the way is trying to sell me more procedures and products , before I even got the procedures I paid for done! I told her I wanted the corporate phone number which I never got, and that this situation I found myself financially obligated to now for $3000 is like an abusive relationship, and it spins me out and is an emotional rollercoaster and th... read more

John N 

on BBB

a year ago

I paid over 5 grand to get laser on my back because they guarantee that 10-15% of the hair will not grow back after each session and I can say that after 9 session I now have more hair on my back than when I started the treatment. This place is such a scam. Dont use LaserAway services. 

Sarah A 

on BBB

a year ago

After an inquiry I got a sales call. I was only interested in facial treatments, but she convinced me that a package deal of 10 sessions for $5000 which included other body areas was a great deal and not that much more money than facial treatments alone. She asked me what skin and hair color I had, and I said fair skin and mostly light brown hair, which she said was perfect for the laser. I then said that I did have areas of blonde hair that needed treatment so probably it wasn't for me. Sensing that she was losing the sale,... read more

Lisa K 

on BBB

a year ago

I am new to laser hair removal and was so nervous. Laser away in *******************, the staff was so nice and made me feel so comfortable. New in the process but so happy with it so far. Want to do another area as soon as I complete my lip and chin. Will save me so much money instead of waxing forever. 

Radha A 

on BBB

a year ago

I came across these BBB reviews after signing up for their intro package. Stupid, I know. It's been a few hours and I've been trying to cancel with no luck. This isn't right. I'm being told the fee is nonrefundable yet when I mention the VA state law regarding this particular set up I'm being told I signed a contract. The contract I signed isn't provided to me. I'd like to get this whole thing annulled before the 3 days.