Lafayette Ford Lincoln's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lafayette Ford Lincoln

4.6

About this business

LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance. 

Location details

5202 Raeford Rd, Fayetteville, NC, 28304, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
4.64,332 reviews
Select a rating
Jerry's profile image
11 years ago

Great facility and comfortable and clean Greeted promptly and told what to do and directed to waiting room with just about everything you would need to be comfortable. Out in no time with problem fixed and customer HAPPY. 

Business response:

Jerry, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At LaFayette Ford Lincoln, we always strive for service excellence. Let us know if we can do anything else and thanks again. We look forward to seeing you at your next service appointment! Thanks, Paula Lindler 

Gerlinde's profile image
Gerlinde 
11 years ago

Great Service Service staff was/is most professional and courteous; Upon letting them know the reason for my visit, I was immediately advised of the possible time frame, which was appreciated, as I had a number of other things on my "to do" list for that day. 

Business response:

Gerlinde - thank you for sharing this great feedback with us. The entire service department at LaFayette Ford Lincoln is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! Paula Lindler 

Russell's profile image
Russell 
11 years ago

Sales I came back to the same salesperson, Annette Bunce, that I have purchased from before and she once again provided excellent service and went above and beyond for us. 

Business response:

Russell, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Thanks, Paula Lindler 

Judy's profile image
11 years ago

Superb Service I felt like Jimmy was just excited about my car purchase as I was. My car purchase was the best experience I have ever experienced without any stress. 

Business response:

Judy, thank you for taking the time to share your thoughts about our team. It is the goal of our entire staff to offer the best customer service possible, and it gives us great satisfaction to know that we've left a great impression on you. We appreciate your business and look forward to seeing you back soon! Thanks, Paula Lindler 

Robert's profile image
11 years ago

Great buying experience. Great Deal. I was very pleased that no pressure tactics were used during my buying experience and was very much pleased with Chris Eller who went above and beyond to meet the requirments that I asked for. 

Business response:

Robert, thank you for taking the time to send us your feedback! We are delighted to hear that you had a great time working with Chris while on the search for a new vehicle. Chris is a valued member of our team and he is very good at providing top notch customer service and finding the best deals to meet your needs. We will share your comment with him. If you have any questions, please feel free to reach out to us. We look forward to working with you in the future and we hope that you will add us on Facebook and Twitter for e... read more

Robert's profile image
11 years ago

Outstanding car buying experience Mr. Pinto is an excellent salesman, not pushy and very knowledgabe. Would recommend him to my friends who are in the market for a vehicle. 

Business response:

Thank you for writing this 5-star review for Mr. Pinto! We are happy to know that his knowledge of our product made your experience first class. We hope you're enjoying your new vehicle, and don't hesitate to let us know if there's anything else we can do for you! Thanks, Paula Lindler 

Julian's profile image
11 years ago

Great dealership, great service department staff. From time I called Scott, he made my appointment with James for next day (very timely, thanks). Thanks to James and Lorretta working individually and as a team (timely, courteous and highly professional) from time I arrived to my vehicle work being completed. I was happy to pay for great service to my wife's vehicle, and to know she will be safe driving again. 

Business response:

Julian, thanks for this great review! We love hearing kind words from our customers and it makes us very happy to know that Scott, James and Loretta made sure you had a first class experience. We're glad everything got worked out with your wife's vehicle, and we wish her many more years of happy driving! Thanks, Paula Lindler 

Nathaniel's profile image
Nathaniel 
11 years ago

The best service. I liked the excellent customer service. The willingness to do what it take to give the customer what they ask for in help to find the deal that was best for them. 

Business response:

Thank you for taking the time to send us your feedback and congratulations on your new car! At LaFayette Ford Lincoln we strive to provide excellent customer service and make sure that all of our customers leave with the right vehicle at the right price. Nathaniel, it was our pleasure assisting you and we hope to see you again soon! Thanks, Paula Lindler 

Caron's profile image
11 years ago

Awsome Service I really felt that my salesman really tried to get me into the car of my dreams. He was very patient with me as I went back and forth between different choices and in the end, I was very pleased with his professionalism. 

Business response:

Caron, we are so happy to hear that you are enjoying your new vehicle! At LaFayette Ford Lincoln we are dedicated to making sure that our customers leave with the right vehicle, at the best price. If you have any questions, please don't hesitate to contact us. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for upcoming specials and updates. Thanks, Paula Lindler 

Frequently asked questions about Lafayette Ford Lincoln

How is Lafayette Ford Lincoln rated?

Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews. 

When is Lafayette Ford Lincoln open?

Lafayette Ford Lincoln is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com