Lafayette Ford Lincoln's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lafayette Ford Lincoln

4.6

About this business

LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance. 

Location details

5202 Raeford Rd, Fayetteville, NC, 28304, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
4.64,332 reviews
Select a rating
Douglas's profile image
Douglas 
11 years ago

best service ever! Kenyatte is awesome! he was great throughout every phase of the process! he got excited with us from picking a car to getting our credit scores! would refer anyone to the dealership! 

Business response:

Douglas, thank you for your terrific feedback about our dealership! Kenyatte is an essential part of our team at Lafayette Ford and he will be thrilled to read your review. We want to excel with each customer in terms of customer service who walks through our doors and it is great to hear about your experience. Thank you for the referral, and they can expect to get the same great service you received. Thanks, Paula Lindler 

Rosalind's profile image
Rosalind 
11 years ago

great service I loved how mr chris didnt give up on me.he really made me a happy satisfied.i love my ford fusion 

Business response:

Rosalind, thank you for taking the time to write this review. Chris is a key component to our dealership and he will appreciate your kind words you gave him. Customer satisfaction is something we take seriously and it is great you left satisfied. Congratulations on your Ford Fusion and we hope to see you again! Thanks, Paula Lindler 

James's profile image
11 years ago

Great salesman Timely and friendly atmosphere. Our saleman, Mr. Ken Pearce,. was very helpful, patient and courteous. He followed up with phone calls and kept us completely informed until all service was completed. He wanted to insure we were completely satisfied. 

Business response:

James, we appreciate your review and 5-star rating. Ken is a key component and team member at our dealership and we are glad he was able to assist you in every way possible. As a dealership, we want to keep each customer informed of everything that is happening to their vehicle from start to finish. We are happy to read you were satisfied with our service. We hope to see you again soon. Thanks, Paula Lindler 

Priscilla's profile image
Priscilla 
11 years ago

Maintenance on my vehicle I like that they were friendly and fixed everything that needed to be fixed when requesting an appoinment there was no delay in response and they got me in when i needed the appointment! So awesome! 

Business response:

Priscilla, thank you for your positive feedback about our dealership! At Lafayette Ford, you can expect quick and efficient service when bringing your vehicle in. Our goal is providing each customer with professional and friendly service, and you can expect the same at your next visit. We look forward to seeing you again. Thanks, Paula Lindler 

Sharon's profile image
11 years ago

An Oil Change worth every cent Outstanding service. They do more during an oil change than the "Quick Lube" places and the extra services DON'T COST ANY MORE than the "Quick Lube" places. Lafayette Ford's Quick Lane changed my oil and filter, checked my tires, brakes, fluids and battery in the same amount of time I've spent at a Quick Lube site that only checked the fluids and vacuumed the front mats. I'd much rather know that my tires and brakes are good than to not have dirt in the front of the vehicle. I'll start carrying... read more

Business response:

Sharon, thank you for taking the time to provide us with your positive feedback. We appreciate your nice comments about our service team. As a dealership, we make sure when each customer brings their vehicle in for service it is carefully looked at. Safety is a top priority to us and we are glad we were able to accommodate you. Thanks again for being a customer of Lafayette Ford and we will see you at your next service visit. Thanks, Paula Lindler 

Bradley Dorroh's profile image
Bradley Dorroh 
11 years ago

Awesome people and awesome dealership I went in with a budget in mind, I told them that, and they kept it in mind. We had Mark as a sales associate, he was super helpful and polite. We went in last night and they told us we were going to leave with a car. We left with a car. I will definitely recommend all of my friends and family to come here. 

Business response:

Bradley, thank you so much for all of your positive feedback! As a dealership, we look out for the best interest of our customers and go the extra mile for them. It is great to read you left with a car of your choice and that fits your budget. Thank you for the recommendation to your friends and they can expect the same great service you received. We look forward seeing you next time at or sales or service visit. Thanks, Paula Lindler 

Deborah's profile image
Deborah 
11 years ago

Great, focused service - very professional Actually, I am Pete - the husband and bread winner (my truck in the shop). I hit the Quick Lane where the did what was needed and set up an appointment for a power steering system leak. Outstanding on both counts. Very professional. 

Business response:

We appreciate you taking the time to write this great review! Our biggest goal is to make sure each customer leaves with a positive experience. We pride ourselves on being friendly and professional when it comes to customer service. It is assuring to know we were able to get your vehicle fixed so we could get you back on the road in a timely manner. If you have any further needs, please don’t hesitate to come back and see us. Thanks, Paula Lindler 

David's profile image
11 years ago

Outstanding service The long term employees, usally at car dealerships employees turn over fast. At this dealership people have been their 15 years + 

Business response:

David, thank you for your 5-star rating and review! We appreciate you being a customer of Lafayette Ford. At our dealership, we have a family mentality which speaks to why most of our employees have been here for a long period of time. Thanks again for the review and we look forward to seeing you at your next visit! Thanks, Paula Lindler 

Annie's profile image
11 years ago

Great Service I was greeted by very friendly workers and made to feel at home. The facility was clean and neat and the salesmen treated me with royality. 

Business response:

Thank you so much for taking the time to provide your positive review, Annie. Our primary focus is to provide each customer with exceptional service, and I am happy to hear we were able to satisfy that. I am pleased to know you felt at home when you came into our dealership, and we try to provide the best atmosphere possible for everyone. Please come back to visit if you have any further needs. Thanks, Paula Lindler 

Frequently asked questions about Lafayette Ford Lincoln

How is Lafayette Ford Lincoln rated?

Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews. 

When is Lafayette Ford Lincoln open?

Lafayette Ford Lincoln is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com