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Lafayette Ford Lincoln

4.6

About this business

LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance. 

Location details

5202 Raeford Rd, Fayetteville, NC, 28304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
4.64,332 reviews
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Melinda's profile image
Melinda 
11 years ago

Great service They really listened to everything i had to say and got my payments right where i needed it to be, excellent crew at Ford dealership! 

Business response:

Melinda, on behalf of our dealership I sincerely thank you for taking the time to write such kind words about our staff. We understand that price is very important when buying a car, and I am glad we were able to meet your requirements. It is helpful for me to know that you were treated so graciously during your visit so I know our customer service is up to par. If you have any further questions, feel free to reach out to us! Thanks, Paula Lindler 

James's profile image
11 years ago

Great service My salesman was very knowledgeable about the truck I was looking at and was very easy to work with. The finance guy was very fast and the whole experience was great 

Business response:

Thank you, James, for taking the time to provide us with your positive feedback about our dealership. I am very glad to hear that one of our salesmen was able to give you all of the right answers about the truck you were looking to buy. We pride ourselves on making sure every customer has a great experience at our dealership from start to finish. We look forward to seeing you again. Thanks, Paula Lindler 

Linda's profile image
11 years ago

Great service, clean facility Pleasant, courteous and informative service advisor. Loretta did everything she could to see that I was comfortable while waiting to get the mechanic's report. Then, arranged for me to get a ride home. 

Business response:

Thank you so much for taking the time to provide such great feedback, Linda. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Loretta is a great member of our staff here and she will be happy to hear about the nice comments you left about her. We look forward to seeing you again the next time your vehicle needs service. Thanks, Paula Lindler 

Megan's profile image
11 years ago

Helpful and hardworking Had an immediate appointment to set up for me and I waited while the problem was fixed. I was given updates and was grateful for friendly service. 

Business response:

On behalf of everyone at Lafayette Ford Lincoln, I would like to thank you for choosing our dealership for service. I know there are a lot of other places to choose from, so your business means a lot to us. We make sure to give our customers updates on their vehicle for peace of mind. Please do not hesitate to come back in the next time your vehicle needs service. Thanks, Paula Lindler. 

Nuel's profile image
11 years ago

Great Servoce Michele Dunham - a professional service adviser who has considered our problem and got the job done in a timely manner each time we've visited Lafayette Ford Service Department. 

Business response:

I really appreciate you being so kind to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Michele is a vital part of the team here at Lafayette Ford Lincoln, and she will be thrilled to hear that she is able to continually help you. If you have any questions or comments in the future please do not hesitate to reach out to us. Thanks, Paula Lindler. 

Leonard's profile image
Leonard 
11 years ago

Great Service Service advisor Michelle is very courteous, efficient and extremely helpful. The technicians are top notch and get the job right the first. My vehicles are always ready in a reasonable amount of time and at a fair price. The courtesy ride home and the return pickup is outstanding. 

Business response:

Leonard, thank you for taking the time to provide us with your positive feedback. I am glad to hear that your most recent visit to our dealership was a pleasant one. We strive to provide quality repairs and friendly service. Please come see us again for any future service needs your car may have. We look forward to seeing you again! Thanks, Paula Lindler 

Cody's profile image
11 years ago

Great Service They were quick to help find the car that fitted your criteria and help you stay within your budget. Our dealer Jimmy Reynolds was amazing he understood exactly what we needed and was very helpful. 

Business response:

Congratulations on your new vehicle, Cody. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Thanks, Paula Lindler 

Ivey's profile image
11 years ago

Loved buying my car from Mr. Pinto at LaFayette!!! Mr. Kenneth Pinto....ah, what can I say about him? Buying a car with him as my dealer has been the single-most enjoyable car-buying experience I have ever been a part of in my 37-years of living. He was forthright, honest, patient, kind and most of all PROFESSIONAL. He answered all my questions, never sold me something he couldn't back up in writing and in general he cared whole-heartedly in my vehicle needs. I couldn't have asked God to bring a better dealer into my life th... read more

Business response:

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At LaFayette Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Ivey, we look forward to assisting you with your future sales and service needs. Thanks, Paula Lindler 

Ellen's profile image
11 years ago

Excellent in all areas Kevin Johnson was straight forward, honest and great to work with! So was the gentleman that handled my paper work. 

Business response:

Ellen, we're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At LaFayette Ford Lincoln, we always strive to ensure all of our customers are happy. We look forward to assisting you in the future! Thanks, Paula Lindler 

Frequently asked questions about Lafayette Ford Lincoln

How is Lafayette Ford Lincoln rated?

Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews. 

When is Lafayette Ford Lincoln open?

Lafayette Ford Lincoln is open now. It will close at 6:00 p.m.  

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