Lafayette Ford Lincoln's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lafayette Ford Lincoln

4.6

About this business

LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance. 

Location details

5202 Raeford Rd, Fayetteville, NC, 28304, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
4.64,332 reviews
Select a rating
Ryan H.'s profile image
Ryan H. 
11 years ago

Great car buying experience, from beginning to end Mark Linsangan, the salesman I worked with directly, was extremely professional and courteous. He did not try to push me towards a specific car, but first found out what I wanted. From there, we found the perfect car. He was very knowledgable in the specifics of the car and in the process of buying the car. He did a very good job at explaining the whole process to me and thoroughly explained the benefits of buying a Certified Pre-Owned car. While he was taking care of paperw... read more

Business response:

Ryan, thank you so much for giving us your excellent feedback. Mark is an outstanding team member and will enjoy reading your kind words. Our customers mean everything to us and we are glad you enjoyed your visit. From start to finish we want to provide you with world-class service, and it is great Mark was able to accommodate you. We appreciate your business and hope you will come back to see us again for your next sales or service visit!. Thanks, Paula Lindler 

Emily's profile image
11 years ago

Great service Most dealerships take all day I enjoyed and appreciated the prompt customer service we received especially since I was trying to surprise my husband. Thanks Antione 

Business response:

Emily, we appreciate you giving us your positive feedback about our dealership. Providing our customers with world-class service is our number one priority. It is great to read we were able to get you into the vehicle of your choice in a timely manner. We can't thank you enough for choosing Lafayette Ford Lincoln, and we hope to see you back here for your next sales or service visit! Thanks, Paula Lindler 

Patrica a Loyal Lafayette Fan's profile image
Patrica a Loyal Lafayette Fan 
11 years ago

Patrica Loves Lafayette Ford Having worked with Butch and Willie before I knew they were nice, but this time they were exceptional. They made me feel like I was the most important customer in the world. They were polite, kind and very patient. My husband came in after work, and had several quesitions. Butch and Delynn was able to put him completely at ease with the deal we got. We both greatly appreciate the way we were treated. Bobby in finance also was so very helpful. We wouldn't feel comfortable doing business with anybo... read more

Business response:

Patrica, thank you for this excellent review. We can't thank you enough for the kind words about our entire staff. Our customers mean a great deal to us and we are thrilled your experience went so well. Assuring all of your needs and wants are met when it comes to your vehicle is something we take very seriously, and it is great all of us were able to accommodate you. We appreciate you and your husbands business, and we hope to see you back here again for your future automotive needs! Thanks, Paula Lindler 

Margaretta's profile image
Margaretta 
11 years ago

Excellent service, very courteous treatment . was greeted as I drove in the lot and received help in locating the employee I was seeking and received excellent service in finding and purchasing my car. 

Business response:

Margaretta, we appreciate you taking the time to write this review about our dealership. It is great to read our staff provided you with excellent service at your visit. Our number one goal is giving our customer world class service and nothing less. We hope to see you back here again and congratulations on your new car! Thanks, Paula Lindler 

Richard's profile image
Richard 
11 years ago

More great service at Lafayette Ford! Attitude of sincere helpfulness, even on the part of mechanics with whom interaction was required on technical issues related to customer's self-purchased lock nuts for vehicle. 

Business response:

Richard, thank you for taking the time to write this review about our dealership. It is great to hear your experience at our Lafayette Ford Lincoln went so well. We want to be as accommodating as possible when it comes to you and your vehicle during your visit. Our customers mean everything to us, and we are more than happy to go the extra mile for them. We appreciate your business and hope to see you back here again for your future automotive needs! Thanks, Paula Lindler 

Jack's profile image
11 years ago

The mechanic did a good job, everyone was nice. The service on my truck was done the way I would do it if I was still doing the service. 

Business response:

Jack, thank you for your positive feedback. It is great to read the service on your vehicle was done quickly and efficiently. Providing excellent service for our customers is our number one goal, and we appreciate you taking the time to write this review for us. We hope we will see you back here for your next service visit! Thanks, Paula Lindler 

Garland's profile image
Garland 
11 years ago

repairs to my 2004 Lincoln town car Very courteous staff, nice loaner car, repairs were done efficiently and quick. My compliments to the Dealership and to all the employees. Have bought 2 vehicles from the Dealership, and will probably buy more. Would definitely recommend them to my friends and family! Thanks to all concerned! 

Business response:

Garland, thank you for this terrific review about our dealership. Having your vehicle completed in a timely manner is something we take very seriously so we can get you back on the road as quick as possible. Customer satisfaction is our number one goal, and it is great to read your experience went so well at your last visit. We thank you for your recommendation and appreciate your business. Take care! Thanks, Paula Lindler 

Edward's profile image
11 years ago

Hospitality here at Lafayette Ford is AWESOME!!!!! Butch, Willy, and others are the best people I've ever met. treated me , Wife and Son like family. made us feel like family too. others here at ford were polite and courteous as anyone could ever be. here soon and forever more my family will always come here for a car for now on. Butch stayed very late and gave my wife a great deal. his patience is exceptional and I will never forget that about Butch and Willy. and Tom. family will buy here for now on love it here and will r... read more

Business response:

Ed, thank you so much for this terrific review and 5-star rating! Butch, Willy, and our entire staff will appreciate the kind words you gave to all of them. We have a family mentality at our dealership and it is great to read your family was treated so well. Our customers mean everything to us, and we want to provide them with world class service they deserve. We can't thank you enough for the recommendation, and congratulations on your new car! Thanks, Paula Lindler 

Rafael's profile image
11 years ago

Outstanding car buying experience The whole car buying experience was outstanding from beginning to end. Everyone was very friendly and professional. They listened to my needs and did their best to accommodate me. Job well done. 

Business response:

Rafael, we appreciate you taking the time to write this review for us. We are pleased your experience went so well from start to finish. Providing our customers with world class service is our number one goal, and it is great our staff was able to accommodate you. Thank you for the recommendation and we hope to see you again at your next visit! Thanks, Paula Lindler 

Frequently asked questions about Lafayette Ford Lincoln

How is Lafayette Ford Lincoln rated?

Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews. 

When is Lafayette Ford Lincoln open?

Lafayette Ford Lincoln is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com