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LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance.
5202 Raeford Rd, Fayetteville, NC, 28304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Amazing Experience Tj was amazing. We really needed a new car, and my husband is currently deployed to Afghanistan, so I was VERY hesitant to try and buy a car while he was gone.. Tj made the process so easy and stress free that I haven't thought twice about it. I love my new Ford Edge, and will not go anywhere else when looking for vehicles. Thank You Lafayette for supporting our military families and making the car buying process easy and enjoyable!!!
Business response:
Melissa, thank you for this excellent review and 5-star rating! Tj is an essential piece to our team, and will enjoy reading your nice comments. We have a family mentality at our dealership, and we are thrilled Tj made this process extremely easy for you and your family. We hope you come back to see us for your future automotive needs! Thanks, Paula Lindler
Used 2009 F150 Jimmy Reynolds is top notch when it comes to customer service. He is all about getting you the best deal in town which makes it easy to go back to Lafayette Ford to buy vehicles. I am on my fifth vehicle, second truck from Lafayette Ford and I can't say enough about my experience. Basically, I called Jimmy about a used 2009 F150 STX that was recently posted to their website and made an offer which was based on what USAA told me I could get the truck for with discounts applied. Not only did Lafayette Ford accep... read more
Business response:
Rich, we thank you for taking the time to write this review about our dealership. Jimmy is a vital part of our team here at Lafayette Ford Lincoln, and he will be thrilled to read your review. From the moment you walk through our doors, we want to give you the amazing service that all of our customers deserve. We always have your best interest and will do anything we can to get you into the vehicle of your choice. We appreciate your business, and look forward to seeing you back here again! Thanks, Paula Lindler
Great Customer Service You have very good people at your dealership. I really appreciate the great service given to me by Michele Dunham. She is very knowledgeable about your vehicles and does everything that she can to provide the best customer service experience. I appreciate the fact that she will go the "extra mile" to answer all of your questions and concerns. I plan to buy my next vehicle at your dealership. I think that customer service is the most important part of any business. Again thanks. JFW
Business response:
John, we appreciate you giving us this terrific feedback. Michele is a key component to our dealership, and she will be grateful to read your nice comments. Customer satisfaction is our number one goal, and we would love to go the extra mile to getting you into the car you deserve. Thanks again for your review, and feel free to reach out to us if you have any further questions. Take care! Thanks, Paula Lindler
Excellenct Service!!! Silvia and Loretta were extremely helpful, friendly, and provided the best experience I have ever experienced at a car dealership!
Business response:
Benjamin, thank you for your review. Silvia and Loretta are excellent staff members of Lafayette Ford Lincoln, and they will appreciate your kind words. It is great to hear they made your experience go so well, as we want to give all of our customers world-class service when they walk through our doors. Thanks again, and we hope to see you at your next visit! Sincerely, Paula Lindler
Great service, good help, well explained I had good help from when I came in by Butch a sales man
Business response:
Jose, thank you for your review and 5-star rating! Butch is a great staff member and will appreciate your nice comments. It is great to read Butch was able to take care of you, and get you into the vehicle of your choice! We hope to see you back here again for your next visit. Take care! Thanks, Paula Lindler
Great Experience Customer service is great, Lafayette Ford makes you feel like you are part of their family. Kyle Sessoms made my experience wonderful while purchasing my second vehicle from Lafayette Ford.
Business response:
Linda, we appreciate you taking the time to write this review about our dealership. Kyle is a key component to our staff and will appreciate reading your kind words. It is great to read you have purchased a car with us before and decided to choose us for your second vehicle! We thank you for your business and hope we get to see you again for your future automotive needs! Thanks, Paula Lindler
Helped us out of a bad situation We bought a car from another place and soon found our good deal was not even close. After a week in the Lafayette Ford Service Department, we finally had to cut our losses. The good folks at Lafayette, from Michelle in Service to Mark Linsangan in Sales, helped us bid good riddance to the aforementioned car and helped us into a much nicer one from the lot. We couldn't be happier. We got a great deal on the new ride and used our other as the trade-in. I'd buy from these folks again and will an... read more
Business response:
Scott, thank you so much for your positive feedback! It is nice to hear that our staff was able to accommodate you at your visit! Providing all of our customers with world-class service is our number one goal, and we are glad your experience went so well. Your opinion means a lot to us, and we can't thank you enough for choosing Lafayette Ford. Take care! Thanks, Paula Lindler
2ND TO NONE DEALERSHIP. EVERYONE WE MADE CONTACT WITH HAD A FRIENDLY HELPFUL CANDO ATTITUDE AND AT THE SAME TIME NOT BEING OVERBEARING OR PUSHY .
Business response:
Fred, thank you for the review and 5-star rating for our dealership. It is great our staff was very helpful to you at your most recent visit. Providing our customers with a friendly and professional atmosphere is our number one goal. We appreciate your business and hope to see you back here soon for your future automotive needs! Take care. Thanks, Paula Lindler
Lafayette Ford Purchase Mark Linsangan had assisted in making my vehicle purchase twice. I was satisfied with my initial purchase and decided to upgrade and stay with Ford.
Business response:
Abraham, we thank you for taking the time out of your day to write this review for us. Mark is an outstanding team member and will enjoy your nice comments. We are pleased he has assisted you in getting your upgrade and to stay with the Ford brand. Assuring all of your needs are met is something we take very seriously, and we thank you for being a customer of Lafayette Ford Lincoln. Take care! Thanks, Paula Lindler
Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews.
Lafayette Ford Lincoln is closed now. It will open at 7:30 a.m.
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