Lafayette Ford Lincoln's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lafayette Ford Lincoln

4.6

About this business

LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance. 

Location details

5202 Raeford Rd, Fayetteville, NC, 28304, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
4.64,332 reviews
Select a rating
Geraldine's profile image
Geraldine 
11 years ago

A1 Service My service technician Michelle is always very helpful and has wonderful customer service skills. I was given a loaner while my car was in for service and it was hassle free. Even though the ordered part did not come in on time I will take it back after vacation is over. 

Business response:

Thank you Geraldine for leaving us your positive review! We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from Michelle. If there is anything more that we can do, please come back and see us again. Take care! Thanks, Paula Lindler 

Christopher's profile image
Christopher 
11 years ago

Outstanding Saleswoman! Annette was outstanding!! I test drove 3 different vehicles and she was very knowledgeable about each one. She was patient and answered all of my questions. I will refer her to all of my friends. 

Business response:

Thanks Christopher for sharing your experience with us! Annette is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. Thanks for the recommendation and all of u... read more

John's profile image
11 years ago

Excellent Salesman Mr. Tony Zaccheus is the only reason my experience was excellent. I would most likely purchase a vehicle from him regardless of where he worked. 

Business response:

John, we appreciate you taking time to leave us a great review! We are pleased to hear Tony did a great job in assisting you in your purchase and that he has earned your trust. If there is anything else we can do for you please don't hesitate to give us a call! Thanks, Paula Lindler 

Kerry's profile image
11 years ago

Great service I loved my sales person Annette she is very friendly and knows how to make you feel comfortable when buying a new car. 

Business response:

First and foremost, thank you Kerry for stopping by to leave this incredible review. Our staff prides itself on providing comfortable and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Annette assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Thanks, Paula Lindler 

Larry's profile image
11 years ago

Great experience in purchasing a new Lincoln MKX The salesman was very knowledgeable about the vehicles. He was very accommodating and attentive to our needs. All the employees we came in contact with were very pleasant and attentive. 

Business response:

Thanks for your perfect review, Larry! We're glad to hear that our staff was accommodating, knowledgeable, and attentive! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks, Paula Lindler 

nick's profile image
11 years ago

excellent service Excellent experience. Mark linsangan made the buying experience very comfortable and was not pushing us to make a purchase. Recommend this dealer to anyone looking for a Ford! 

Business response:

Nick, I sincerely thank you for going out of your way to write this review about Lafayette Ford. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We're glad Mark has shown you his commitment to this. If you have any further needs, please come back to see us. Thanks, Paula Lindler 

Humberto's profile image
Humberto 
11 years ago

Great service I live in Tennessee and when I arrived to pick up the car all the paperwork was done, all I had to do was pick up the car. 

Business response:

Thank you so much Humberto for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Thanks, Paula Lindler 

Christi's profile image
Christi 
11 years ago

Fantastic Dealership Customer service was fantastic. Tony Z made me feel so comfortable that my husband purchased another vehicle a week later. Baird in finance was so courteous and helpful. It was the best experience we have ever had purchasing a vehicle and we will forever buy our vehicle thru Lafayette Ford. 

Business response:

Christi, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Tony and Baird provided you the best purchasing experience ever! Thank you so much. If you experience any further needs, do not hesitate to get back to visit us. Thanks, Paula Lindler 

Azzizi's profile image
11 years ago

LAYFATTE FORD LINCOLN-MR CHARLES IS THE BEST! Mr.Charles Cass was outstanding. He took his time with me and acutally worked to get me the right vehical at the very first low intrest rate I have ever gotten in my LIFE. I thank him for everything, He truly is a blessed and conscious man. Never at any point time was I just a "sale" to him but an actuall customer that was taken care of extremly well. Of course I can not forget Tom Byers as well, super, super, funny and he didnt brush me off and just say hey sign these,(even ) th... read more

Business response:

We appreciate you taking time to leave us a great review! We are pleased to hear Charles and Tom did a great job in assisting you in your purchase. Thanks for the referrals! If there is anything else we can do for you please don't hesitate to give us a call! Thanks, Paula Lindler 

Frequently asked questions about Lafayette Ford Lincoln

How is Lafayette Ford Lincoln rated?

Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews. 

When is Lafayette Ford Lincoln open?

Lafayette Ford Lincoln is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com