This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kaiser Permanente South Sacramento Medical Center
- Medical Centers
- Sacramento, CA
About this business
Location details
6600 Bruceville Rd, Sacramento, CA, 95823, United States
Get directions
Their COVID policies make the place nearly inaccessible to anyone who isn’t 100% fully mobile. No one I’ve spoken to knows what’s going on for check in policies or pediatric surgery policies. They seem to think it’s ok for pediatric patients to be alone to recover from surgery and got very rude when I challenged it. Would never come back, COVID or not.
You guys discharged my father last night 12/31/2020 after an accident and sent him home walking???? He’s 69 and has really bad memory from having a stroke. I complained to the hospital and they didn’t even care!!!! I don’t understand why I wasn’t contacted. I’m his daughter and care taker and instead of notifying me he was in an accident you let him walk home bloody and he was barely able to walk.. After searching for my dad all night I found my dad walking down Union hills!!! You could’ve made arrangements for a taxi with h... read more
Business response:
Thank you for reaching out and voicing your concerns, Tina. We will make sure to pass this along to our hospital leadership for their review. Will you send us a direct message including your contact information? We will have someone reach out to you.
RecommendedProfessionalism of all staff, dr. Sabates is such a great doctor.
Business response:
Thank you very much for your recommendation and kind words, we appreciate it!
RecommendedAll the Sabates personnel are very efficient and Dr Nelson Sabates is always more than willing to explain any questions you have regarding your vision and the best plan to achieve your best vision possible.
receptionist is extremely rude. Jillian or Julian, she needs to be put in the back somewhere so she's not the first impression of M&S.
Not only was the doctor rude but so was the staff. Wouldn’t go to this hospital EVER again
EDIT: 1/2/21 UNBEARABLE, UNMANAGEABLE PAIN AND UNABLE TO EVEN GET IN TOUCH WITH THE SURGEON. NO NUMBER FOR ANYONE IN PAIN MANAGEMENT SO NOW I'M WAY BEHIND ON MANAGING THE PAIN. BECAUSE OF THESE NEW DEVELOPMENTS, I WOULD NOT RECOMMEND THIS FACILITY TO ANYONE! FIND A FACILITY THAT WILL DO WHAT THEY SAY THEY WILL DO. HSS HAS BEEN A DISAPPOINTMENT. I do recommend my surgeon, Dr. Peter Sculco and the nurses and ancillary staff. They were wonderful. But their pain management team is failing miserably at managing my pain to the poi... read more
Business response:
Hi Rita - Thank you for sharing. We aim to provide the highest quality care and service and we take these comments very seriously. We'd like to try and help, but in order to do so while protecting patient privacy, please email us at socialmediacontact@hss.edu so we can investigate further.
You know my opinion and don’t come by me anymore because you violate court orders
Business response:
Hi Jordanne, we see you also posted a review on a different Baylor Scott & White Health location page. If you could share your information with us via https://bit.ly/ContactUSBSWH, then we can ask a representative to look into your experience.
Frequently asked questions about Kaiser Permanente South Sacramento Medical Center
How is Kaiser Permanente South Sacramento Medical Center rated?
Kaiser Permanente South Sacramento Medical Center has a 4.2 star rating with 2,384 reviews.
When is Kaiser Permanente South Sacramento Medical Center open?
Kaiser Permanente South Sacramento Medical Center is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com