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6600 Bruceville Rd, Sacramento, CA, 95823, United States
Get directionsThey allow their patients to roam about and steal from other ELDERLY PATIENTS. If you go there be aware and keep your belongings on you, because they do not care or do anything about other patients stealing from other vulnerable, unconscious, elderly patients. Worst hospital experience ever. In a "make shift" ward due to covid where patients shouldn't be in other rooms anyways because we are in a pandemic.
We have been at Baylor Surgical for three different events, two of which were for my husband. The nurses and all staff have and are the greatest. My husband’s nurse Rachael and Jesus we’re phenomenal in attending to his care. We appreciate all of you and wish you all the best in the coming year!
Business response:
Thanks for sharing so much love, Tina! Your experience is very important to us and your feedback is greatly appreciated.
Their COVID policies make the place nearly inaccessible to anyone who isn’t 100% fully mobile. No one I’ve spoken to knows what’s going on for check in policies or pediatric surgery policies. They seem to think it’s ok for pediatric patients to be alone to recover from surgery and got very rude when I challenged it. Would never come back, COVID or not.
Professionalism of all staff, dr. Sabates is such a great doctor.
Business response:
Thank you very much for your recommendation and kind words, we appreciate it!
All the Sabates personnel are very efficient and Dr Nelson Sabates is always more than willing to explain any questions you have regarding your vision and the best plan to achieve your best vision possible.
receptionist is extremely rude. Jillian or Julian, she needs to be put in the back somewhere so she's not the first impression of M&S.
EDIT: 1/2/21 UNBEARABLE, UNMANAGEABLE PAIN AND UNABLE TO EVEN GET IN TOUCH WITH THE SURGEON. NO NUMBER FOR ANYONE IN PAIN MANAGEMENT SO NOW I'M WAY BEHIND ON MANAGING THE PAIN. BECAUSE OF THESE NEW DEVELOPMENTS, I WOULD NOT RECOMMEND THIS FACILITY TO ANYONE! FIND A FACILITY THAT WILL DO WHAT THEY SAY THEY WILL DO. HSS HAS BEEN A DISAPPOINTMENT. I do recommend my surgeon, Dr. Peter Sculco and the nurses and ancillary staff. They were wonderful. But their pain management team is failing miserably at managing my pain to the poi... read more
Business response:
Hi Rita - Thank you for sharing. We aim to provide the highest quality care and service and we take these comments very seriously. We'd like to try and help, but in order to do so while protecting patient privacy, please email us at socialmediacontact@hss.edu so we can investigate further.
You know my opinion and don’t come by me anymore because you violate court orders
Business response:
Hi Jordanne, we see you also posted a review on a different Baylor Scott & White Health location page. If you could share your information with us via https://bit.ly/ContactUSBSWH, then we can ask a representative to look into your experience.
Kaiser Permanente South Sacramento Medical Center has a 4.3 star rating with 2,703 reviews.
Kaiser Permanente South Sacramento Medical Center is open now. It is open 24/7.
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