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Kaiser Permanente South Sacramento Medical Center

4.3

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Location details

6600 Bruceville Rd, Sacramento, CA, 95823, United States

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4.32,703 reviews
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Megz Delp's profile image
Megz Delp 
recommend  Recommended
5 years ago

Absolutely wonderful place! All the staff, from registration to pre op to anesthesiologist to peri op nurses to post op..they were wonderful! so pleasant and nice made the surgery easier to get through! incredible place..highly recommend!!! 

Joselyn Passerelle's profile image
Joselyn Passerelle 
recommend  Recommended
5 years ago

This is the best hospital. The staff is extremely helpful and knowledgeable and kind. The ER and the nurses in Pre-Op make you feel like you are in the best care next to your Mom! The Business office was so helpful and quick. This hospital is what other hospitals (Especially the Dallas VA) should train at so then can learn how it should be done! ❤ Thank you Baylor Frisco 

Business response:

Thank you for taking the time to share your feedback with us, Joselyn! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Joselyn Passerelle's profile image
Joselyn Passerelle 
recommend  Recommended
5 years ago

This is the best hospital. The staff is extremely helpful and knowledgeable and kind. The ER and the nurses in Pre-Op make you feel like you are in the best care next to your Mom! The Business office was so helpful and quick. This hospital is what other hospitals (Especially the Dallas VA) should train at so then can learn how it should be done! ❤ Thank you Baylor Frisco 

Business response:

Thank you for taking the time to share your feedback with us, Joselyn! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated. 

Gerri Scott's profile image
Gerri Scott 
recommend  Recommended
5 years ago

I had a procedure there and the girls were all great I had Sheila Monica Christie Jen Veronica Sherica and you were all great thank you so much 

Mark Proctor's profile image
Mark Proctor 
recommend  Recommended
5 years ago

I came in due to an injury and right away I was greeted by an EMT Thomas. he was very very professional and made me feel right at ease. after Thomas took my vitals the RN Melissa came in and took medical history. Dr. Boswell wasted no time ordering tests that needed to be done. The X-ray Tech's Connie and Penny did a great job at taking their time and ensuring I was in little to no pain. Dr. Berner was very nice and did a fantastic job at explaining to me what was going on. Overall, my experience with this staff and location... read more

Business response:

So happy to hear that. We will make sure to share your kind words with our staff! Thank you for the positive feedback, Mark! 

Mark Proctor's profile image
Mark Proctor 
recommend  Recommended
5 years ago

I came in due to an injury and right away I was greeted by an EMT Thomas. he was very very professional and made me feel right at ease. after Thomas took my vitals the RN Melissa came in and took medical history. Dr. Boswell wasted no time ordering tests that needed to be done. The X-ray Tech's Connie and Penny did a great job at taking their time and ensuring I was in little to no pain. Dr. Berner was very nice and did a fantastic job at explaining to me what was going on. Overall, my experience with this staff and location... read more

Business response:

So happy to hear that. We will make sure to share your kind words with our staff! Thank you for the positive feedback, Mark! 

Lawrence Hensley's profile image
Lawrence Hensley 
recommend  Recommended
5 years ago

Great staff! Covid precautions were excellent. They treated like a person not some number. Thanks! 

Sylvia Ssalinas's profile image
Sylvia Ssalinas 
5 years ago

The staff attending my father are uncompassionate, uncaring and blatantly rude!!! No response from administration to my concerns. Realizing staff is over worked & frustrated, so are families. Not being able to with be by my father's side is a toll, staff has NO empathy. 

Business response:

We’re sorry to hear about your experience, Sylvia. This isn’t the experience we want you to have and we will address with the appropriate staff. 

Sara Bessette's profile image
Sara Bessette 
recommend  Recommended
5 years ago

I recently had a total knee replacement with Dr. Fred Cushner and it was such an amazing experience! Dr. Cushner answered all my questions and then some and was able to (successfully!) complete a surgery that other doctors had said they could not due to a rare birth defect I have. I already feel better than before surgery, with greater stability and I know my quality of life is going to improve drastically. Dr. Cushner also went out of his way to link me with other physicians and accommodate my 5 hour commute into NYC to see... read more

Frequently asked questions about Kaiser Permanente South Sacramento Medical Center

How is Kaiser Permanente South Sacramento Medical Center rated?

Kaiser Permanente South Sacramento Medical Center has a 4.3 star rating with 2,703 reviews. 

When is Kaiser Permanente South Sacramento Medical Center open?

Kaiser Permanente South Sacramento Medical Center is open now. It is open 24/7. 

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