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Jordan Ford
- Car Dealers
- Mishawaka, IN
About this business
Location details
609 E Jefferson Blvd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
They listed cars that they don’t have. They advertise themselves in a not expensive way on this site.
Labor rates are astronomical & often takes 2-3 trips to get problems fixed. They earn one star because employees are generally helpful & friendly.
Business response:
We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.
Awesome customer service in sales and in service. Easy to get appointments for maintenance of my Ecpsport.
Made a key for me. Would have appreciated if they had told me they moved my truck. Walked around trying to find it and had to go back inside to ask where it was. Mind you, I had already paid for key...$300+.
Business response:
We appreciate your feedback and apologize for your experience. Utilizing your feedback, we've since implemented a new check-out process to make vehicle pickup easier and much more convenient for customers.
I have purchased three cars from this dealership in the past three years. I have used our service department twice did everything they said they were gonna do each time.
Mike Birch Ford did a great job on my truck. I'll go back. Yes.
Business response:
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
The staff are very friendly and courteous. They seem to genuinely want to be of help. We drop our vehicle off, they call us when it’s ready and we run back up there and pick it up. The service is very convenient and we can usually get an appointment the same day we call.
Business response:
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Love the service department. They get you in & out quickly with little to no wait time. I would definitely recommend to anyone looking for quality service work. They do a fantastic job of getting you in & out with little to no wait time. Thanks Mike Burch Ford for all the work you’ve done for me over the years. Sincerely, A. Johnson
Business response:
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Keith Miller is an amazing salesman. He really does try to please his customers. He researches and goes the extra mile to fit their needs. We have purchased our last five vehicles from Keith. Michael in finance was clear and easy to understand and answered all of our questions. Our purchase was easy and everyone was helpful.and friendly. We will be back!
Frequently asked questions about Jordan Ford
How is Jordan Ford rated?
Jordan Ford has a 4.7 star rating with 2,422 reviews.
When is Jordan Ford open?
Jordan Ford is closed now. It will open at 8:30 a.m.
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