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Jordan Ford

4.7

About this business

Location details

609 E Jefferson Blvd, Mishawaka, IN, 46545, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.72,425 reviews
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Brooke063's profile image
Brooke063 
10 years ago

Horrible Customer Service This is the 1st negative review I've ever written & my experience was SO awful!! I purchased my 2013 Nissan in 10/2014. I paid for their extended coverage plan. I specifically asked, no matter what - any issues I have - will be covered. I was told yes. 100%, no questions asked. I had an electrical problem, & made an appt to get my car in. I stated I would need to bring my car in prior to work, & needed shuttled around 8am. They stated that wasn't a problem. I get there, & was told well we don't have... read more

ruth's profile image
ruth 
10 years ago

Jordan Ford experience Joe Hayden was probably the best salesperson we have ever dealt with for purchasing a car. He took his time an was very attentive to our wants and needs. Thanks Joe! Wally and Ruth 

LilSeb's profile image
LilSeb 
10 years ago

Excellent Fantastic experience. Salesman Ron and Manager Kelly went out of their way to accommodate a tricky out of state transaction. The one-price policy is clean and honest and doesn't make you feel the salesperson is working against you. 

Mklosinski44's profile image
Mklosinski44 
11 years ago

Good sales people, unsure of service department Bought a 2013 ford flex, paying 28,000 for it. Great vehicle. Impressed. Yes. But... Not even owned for a month and front and rear passenger side lights fogging and condensation appears. Mike who sold us the vehicle was great. Very knowledgeable about the vehicles. Service I'm not so sure. I had it looked at today. Vincent told me not to worry they will take care of it. Has a four year bumper to bumper warranty and they called me back to tell me parts will cost 1200 and may hav... read more

Ren's profile image
Ren 
11 years ago

Lacking Service Department 8/6/2015 I am traveling and my oil light came on so I Googled Toyota dealerships and Jordan's Toyota came up. I stopped in to see about getting an oil change. I was met by the Assistant Service Manager and explained the problem, granted, I didn't have an appointment but was told they could work me in. I proceeded to tell him it was a fleet vehicle to which he replied I would be interrupting his lunch because he would have to make a phone call to get the approval so therefore he couldn't take care o... read more

just cc's profile image
just cc 
11 years ago

Awesome Service Had slept in for my service appt...called Jordan and they took me anyway and did the recall work at the same time...I can not say enough good things about Jordan Ford and their service dept...Thank you so much!! 

Rosemary's profile image
Rosemary 
11 years ago

Great experience! I HATE car shopping. I'm in a bad mood before I even get to the dealership. The people I encountered at Jordan were exemplary in their ability to override my negativity and make my car-buying experience pleasant, even enjoyable! I first encountered Marlon because I was looking at the Toyota RAV-4. My son had suggested I look at a Ford Escape, so Marlon escorted me over to the Ford side and introduced me to Joe Hayden. There was no pressure to buy one over the other. Joe showed me the Ford Escape and I decid... read more

emilyanne88's profile image
emilyanne88 
11 years ago

Went above and beyond!! First time buying from a dealership. Wonderful experience! Recommend Joe Hayden to anyone. He went to great lengths to make sure my car buying experience was awesome and I got the car I deserve at a fair price. First time making a major financial decision where I was completely at ease with what I was doing!! Thank you so much to everyone I encountered at Jordan Automotive! 

Nminer's profile image
Nminer 
11 years ago

110% satisfied! This was the best car shopping experience I have ever had! I never once felt rushed or pressured. No hassle at all. Everything seemed so smooth and I had a great time buying my vehicle! 

Frequently asked questions about Jordan Ford

How is Jordan Ford rated?

Jordan Ford has a 4.7 star rating with 2,425 reviews. 

When is Jordan Ford open?

Jordan Ford is closed now. It will open tomorrow at 8:30 a.m. 

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