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Joe Nachbaur - State Farm Insurance Agent
- Insurance
- Jersey City, NJ
About this business
Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
505 Central Ave, Jersey City, NJ, 07307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am in the midst of a claim currently. I was hit by an SUV going so fast that I was hurled into a parked car and now have a head injury, a neck sprain, and whiplash. State Farm has treated me like absolute crap. One of the first things my claims handler said was “You may be liable.” He never asked me what happened, never to a statement, didn’t ask about witness, didn’t ask the speed of the street, and still has not received the police report. Within a day or two, he assigned 100% liability to me while still not having my st... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 14, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented. Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Insurance Automobile Insurance Co
Agreed upon an auto quote, then two months later the monthly bill went up by $100+. They say I didn't submit documents. (Documentation they never asked for -- how was I to know what they needed?!) Deceptive and shady. Do not trust State Farm quotes; they do not honor them after you are roped in to a policy.
I spoke to State Farm in August 2022 3about my bill being lower. He advise me to have the good driving app in my car. He said I will get a discount on January 23. However my bill went up. I called customer service and they said there was an rate increase of 19% that is way to high Please advice
Business response:
January 19, 2023 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 13, 2023. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 16, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we wi... read more
State Farm is not a good neighbor. They are absolutely the worst! After a recent hail storm that affected a 1 to 2 block radius around my house my home was devastated. I have asphalt coming off my roof when it rains, my plant collection was shredded, and my house looks like its been hit by bullets. State Farm denied my claim. To add insult to injury more than half (22 so far) of the surrounding homes-not covered by State Farm are currently in the process of having their roofs replaced and homes painted. Terrible company.
On the Auto Insurance side, 1 star only because I couldn't proceed with no stars. My review is for State Farm, not the earnest, patient, and courteous service reps. State Farm's availability to the customer is well protected behind an automated attendant that can take 5 - 10 minutes to navigate, that repeatedly directs you to use the app, only to find out your gut was right and you can't get the answers you need or the person you need to talk to via the app. If you persist with the phone call and manage to get connected to t... read more
statefarm is horrible and lied to me about my cancellation date,THEY SENT ME A CANCELLATION NOTICE FOR JANUARY 17 2023 AND THEN CANCELLED IT ON DECEMBER 1 2022. THE MANANGER HUNG UP ON ME AND BASCIALLY TOLD ME I SHOULD HAVE PAID THE BILL ON TIME,THIS IS THE JOANN COATES OFFICE AND I WILL GIVE THEM A MINUS ZERO HERE IS THE ADDRESS; **** ****** ** ******** ** ***** Demetria ******** WAS THE AGENT THAT WAS NASTY AND HUNG UP ON ME AND WOULD NEVER HAVE JOANNE TO CALL ME
State Farm dropped me after I asked i if i was covered for roof leak and my pool collapsed. Mind you I asked my agent only They said no . I had roof replaced out of pocket which ai expected $17,000 and replaced pool as they don’t offer above ground pool coverage . The sheet rock and paint were also done by me as I have A$5,000 deductible. My house has new pool new siding new roof new deck and I never received a cent I just wanted to know if anything was covered and now they are dropping me . I would give zero stars but not a... read more
I started a claim for roof on January 5th 2022 they took so long to get it an approvel on roof, water started to coming in living room and kitchen now they have to replace carpet and drywall. Today is January 9th 2023 and claim is still pending for drywall repair, carpet. The roof is done no more water coming into house but but I have a hole in the ceiling covered by a black garage bag. They have had 2 adjuster come out on this claim and still not approved. I can't believe state farm would take this long to get this fixed I'... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
I have had State Farm Insurance for several years and have been happy. I have a clean driving record. I was rear ended 1/3/23 and the process has been a stressful nightmare. Nobody in my actual agency can talk to me because it’s been assigned to a claims agent. The claims agent is never available and doesn’t respond to voicemails or emails as of 8 days later. You call the number they tell you , you get put in que for 20 min or longer. If you opt for a callback, when you answer all you hear is someone breathing then they put ... read more
Business response:
Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Auto Injury Claims Department 1-800-782-8332 State Farm Mutual Insurance Co... read more
Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent
How is Joe Nachbaur - State Farm Insurance Agent rated?
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
When is Joe Nachbaur - State Farm Insurance Agent open?
Joe Nachbaur - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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