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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Jacqueline R's profile image
Jacqueline R 
a year ago

State Farm Aptos is the worst agent I have ever used. My account got sent to them when my longtime agent retired. Since then, they've done nothing but make mistake after mistake after mistake on my account. Sending me a forest of trees via envelopes of cancellation letters because they kept forgetting to update my credit card on file. Really lousy service. I have moved to a completely different company now. Adios State Farm. 

Ken P's profile image
Ken P 
a year ago

Worst experience I’ve ever had Harold Dishner office took me for 65.00 dollars but if they can live with it I can live without it guess they need it worse than I do corporate greed is what it’s called keep screwing people it will come back never again State Farm screw you 

Jennifer R's profile image
Jennifer R 
a year ago

Worst Customer Service Ever! I had to file a claim because my car was hit. It was not my fault yet State Farm treats customers horrible! Complete lack of communication then they would want me to jump as they snapped their finger to respond to their demands immediately. I was hung up on multiple times. I spent hours on the phone waiting on hold day after day. After 7 days I get a manager who just kept saying sorry… I asked for calls to be listen to and no response. He finally tells me I need a tier 2 specialist and he blind t... read more

claudia n's profile image
claudia n 
a year ago

I don't know what happened to this insurance, they used to be good. My experience when selling our property trying to get our balance for a prepaid policy has been a nightmare. The insurance agent is blaming the insurance and when I call directly they don't want to know anything about it. I am not sure who is lying but I should never have to wonder about that. Either they hire agents who are dishonest or their system is so disorganized that it is impossible for an agent to do his job. We sold the property in April of 2022. W... read more

Laura H's profile image
Laura H 
a year ago

Just....don't! I had the worse home insurance claim disaster with them. Literally rain and snow coming in through my roof, and they didn't send an agent to come access the damage, or provide any emergency funding. And just to top it off - even though I canceled my home insurance, they still managed to accidently charge me another whole year! I can't wait to finish my auto policy too, so I can finally be down with statefarm. 15 years of loyal service to state farm means nothing! Update - another month later and I still don’t ... read more

Darcey P's profile image
Darcey P 
a year ago

We have had them for 30+ years no claims. When we had a small comprehensive for a smashed headlight it was frustrating and confusing to find out about their used part policy. Claims was very rude and condescending about the out of pocket we had to pay. Then we needed supplemental money to fix an electrical issue on dashboard related to the headlight circuit. They closed our claim and said it was not related because the repair shop indicated, and the shop/dealership said there was a recall on that part. THEY lied about it. Ou... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 26,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the customer. 

Greg H's profile image
Greg H 
a year ago

December 30, 2022 a rock hit my sunroof and shattered it. Today is January 25, 2023. The car has been fixed but State Farm is refusing to pay the estimate that was submitted. I have called numerous times to the claim center and each time they tell me it will be 2-5 longer. I am beyond frustrated. Repair shop will not release the car until State Farm pays up!! I would not recommend State Farm. I’m considering cancelling every policy with them. 

Darian A's profile image
Darian A 
a year ago

They’re no good, they don’t help you when you receive damages to your property they try to lowball you the best way they can. I didn’t realize how horrible they were until I received damages to my property and it’s been 5 months and I’m still waiting to get my damages repaired. I get a call jan 25,2023 stating they won’t cover the rot from the damage that occurred august 03,2022 due to them waiting so long to get things repaired so the wood is rotting away because of constant rain and snow. 

Carl S.'s profile image
Carl S. 
a year ago

I been with statefarm for 30yrs i have a roof issue and the adjuster that was sent out was rude and disrespectful. Told me he didnt know what caused issue and statefarm was not gonna cover it. When i asked for a explanation he told me it coulda been bird crap (really) so whats a person to do i feel like i been kicked to the curb is this what like a good neighbor statefarm isnt there. 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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