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Joe Nachbaur - State Farm Insurance Agent
- Insurance
- Jersey City, NJ
About this business
Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
505 Central Ave, Jersey City, NJ, 07307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Just spend 4 months flighting to get paid for a claim from one of their insured damaging my property. In the end they are only paying $6,000 of $13,000 of damage. Glad I do not have State Farm for my own insurance and will never use them! Absolute horrible customer service. You cannot get ahold of an adjuster and always have to call in to a "team" so you never can talk to the same person twice.
Business response:
February 9, 2023 Better Business Bureau 8100 N University Peoria, IL 61615 Re: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 6, 2023, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, State Farm Claims 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company
The local branch was very nice. I have no complaints about them. But when we actual had an accident the was not our fault, we waited 2 months for them to do anything and we had to make any moves. They never reached out to us and accident was not our fault. This is a very immature company. They are not for the customer. Of you are just paying premiums sure they are great, but the moment you need them to work for you well their customer service people are still working from home and don't give a fly about the customer. This is... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 6, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 9, 2023, to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Claims – Total Loss 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company
Lost my home and auto insurance because I filed a claim., even though I was found not liable for the incident and state farm didn't pay out one penny they still wouldn't keep me as a customer after years of being a customer .. I suggest if you're looking for insurance look somewhere else
Business response:
To Whom it May Concern, Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on February 10, 2023, to address his concerns. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Fire and Casualty Company
Do not waste your money with this Insurance Company, they will drop your insurance for a minor Home damage from a Winter storm, $600 claim.
State Farm is HORRIBLE!!! my home flooded from an upstairs toilet. State Farm said they'd find a contractor for me. State Farm called to ask when contractor would start work and I told them and State Farm Claims agent said a check would be sent out to them immediately!! WELL, State Farm never PAID the contractor!!! I got left paying the $3500 bill!!!! State Farm NEVER Returned my calls nor my Emails!!! My Claim STILL states it is in REVIEW!!!! It was not my fault the toilet flooded, the home builder failed to install the Flu... read more
This company is horrible!!! My son was involved in a crash where the female is covered under her daddy's policy. She caused a horrific accident, she was charged with the accident and received a ticket in the accident. She actually cut in front of my sons truck and struck another vehicle in the rear totaling that vehicle. In order not to kill this non-driving heifer, he swerved left hit a ditch and flipped his truck causing his truck to be a total loss. According to State Farm, since my sons truck did not hit her vehicle, the... read more
Business response:
With the information provided, we cannot associate this with any State Farm Policy or claim. If more information is provided such as a claim number, we will evaluate this review.
I have had a claim that has not been worked since Jan 2nd (the day I made the claim). Trees fell on my four wheeler, trailer and vehicle. I have been calling each day to my local Tyler office Thomas Perry and then to my claims person Jonathan Hill, neither have anything to tell me on my claim as of today Jan 31st. The idea of paying premiums is to use this policy as needed. I have had no answers as to why they have not been to process it or an idea of when they will have my claim worked. For such a huge company why should AN... read more
The insurance agent, Adina Williams, waited two months to visit the site where the water damage occurred. She then waited another 5 weeks to address anything and then another two weeks to do something. She refused to answer phone calls from us, the neighbors upstairs, the hoa manager, the company who filed a bill and both the neighbor's and our insurance companies. Made sure to not even investigate our bill, just denied it without looking into it. She combined the two units on her estimate and so now we have no idea how much... read more
Business response:
After searching our records, with the information provided in the review, we cannot locate the person or associate them with any State Farm accounts or interactions regarding the issues presented. If additional information can be provided, we will look into the matter further.
We had State Farm for all of our cars and house for ~30 years. We never had any major claims. Filed a claim for hail damage on our roof and fought with them for 5 months and ultimately was declined. They had a 3rd party engineer, paid by State Farm, come out and inspect and surprise, surprise he rejected that there was hail damage eventhough the houses on both sides of us had their roofs replaced due to hail damage...... they had State Farm for their insurance. I would not recommend State Farm ever!
Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent
How is Joe Nachbaur - State Farm Insurance Agent rated?
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
When is Joe Nachbaur - State Farm Insurance Agent open?
Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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