Joe Nachbaur - State Farm Insurance Agent

Karl H 

on BBB

a year ago

Brad Carpenter never bothered to reply when their self-service website errored out. I was trying to open an IRA. I will find some place friendlier, more caring, and easier to do business with. I talked to Brad years ago when he took over the local office that Rachel Chandler-Head used to run. He spoke to me like he owned me. He was very arrogant, rude, and self absorbed. I eventually plan to switch local offices and maybe a better company all together. 

Eric P 

on BBB

a year ago

By far the worst company, they raised my auto policy bill from $140 to $210 overnight with no explanation. I will be sure to cancel my policy and never come back 

Gloria M 

on BBB

a year ago

State Farm Insurance doesn’t pay for the full damage to repair your vehicle after an accident. The client has to pay the difference. They gave different reasons for not paying each time I called, ex. part not needed, the part cost too much, too many hours, etc. I was told by the claim department to take my Mercedes Benz to ******** ****to have it repaired. Now they are saying that the shop charged too much, etc. I had to pay $1,247.15 plus $500 deductible to get my vehicle back after 5 months. I have been a client with State... read more

John M 

on BBB

a year ago

The One in Tannsersville, Pa is terrible Thought business was to compete against each other not just let customers walk away. Then when you pay for other insurance in full and you drop a different policy they want to raise your other policy even after paid in full. Stay Away People 

Frank B 

on BBB

a year ago

4 battery charges in 3 years for 2 cars. Road sign assistance was canceled and we were not notified by State Farm or our agents. Time to move to a new insurance company 

Megan M 

on BBB

a year ago

I was hit in a drive through by a State Farm customer. Of course he denied it and the cost of insurance is going to increase. The guy hit me. He changed his story and said I backed into him! Who backs up in a drive through? I have the guys insurance information, but he does not have mine! That should be enough to show who did what. Common sense does not matter. They are all about saving money. They don’t care what happens to their victims. State Farm has been absolutely awful to deal with. I am working on getting video of th... read more

Michael M 

on BBB

a year ago

I have State Farm Homeowners Insurance and I do not recommend them to anyone. I have had wind damage on my roof and they will not cover my damages. My next door neighbor had less damage than me and got his roof replaced by Erie Insurance. Every roofer that came to give me an estimate told me that State Farm is the worst in the industry when it comes to roof damage claims and I certainly see why. Get your insurance some where else!! By the way , I have been with them for 20 years and never put in a claim but they still can’t ... read more

Anthony M. 

on BBB

a year ago

STATE FARM drop me on my insurance because my A/C and Heating unit under the house caught fire. They wouldn't repair my units. They said I caused the fire on my home. While I was asleep at home in My bed. I paid my insurance on time every month on time. And they didn't want to repair the damage on my house. And drop me from my insurance. I am filling this complaint. Because I need my house repaired. 

Bonnie H 

on BBB

a year ago

My husband has been a State Farm customer since 1995, though we are likely about to change this. We have attempted to use the Emergency Roadside Assistance several times, and nearly every time they have turned us down and refused to help. The only two exceptions have been when our vehicles were experiencing battery trouble. They have been genuinely helpful when we have had claims, but I think we have finally had enough with them. This past weekend with their Emergency Roadside Assistance has us thinking that their failure to... read more