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Joe Nachbaur - State Farm Insurance Agent
- Insurance
- Jersey City, NJ
About this business
Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
505 Central Ave, Jersey City, NJ, 07307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
State Farm is a horrible insurance I had a flood in my home that went from 3 floors and State Farm has not helped at all. Their lying saying that they paid me for the damages but they haven't. Every estimate I get State Farm deny it. I've been with them for over 20 years. I will be speaking to a lawyer about this. And they don't deserve a 1 rating.
A driver insured by StateFarm crashed into my house on 09/21/2022 and as of today they have yet to offer any kind of settlement or any way for me to fix my house. They told me to provide them with an estimate and I had a company come out to do the estimate but they wouldn’t accept either of the estimates that were submitted. They sent someone out twice and still nothing has come of it. I shouldn’t have to obtain an attorney to get them to pay for the damages because my house did not jump out in front of their insured driver.... read more
Business response:
Anytime I speak with the claims adjuster she is extremely vague and will not offer any information about the situation nor does the try to help resolve the situation. She says the estimates that have been provided are not in detail enough but I can’t help the fact that they don’t like the estimate. She did send another company out for an estimate but nothing has come of it and she keeps saying she hasn’t received the estimate yet. I have explained to her that we have no running water in our kitchen and that the damages are g... read more
\We have been using this agent for 11 years. Which just adds to the shock we have experienced due to the utter incompetence and a lack of rudimental courtesy and customer service skills. As a 'mom and pap" type landlords we own a few properties in Phoenix. While preparing our taxes we noticed that we are missing one of the insurance bills. To our great surprise we were informed that our insurance policy got cancelled a year ago, due to a claim on a tenants part! He said that " insurance company has sent us a letter" (not tru... read more
After a storm my wife and I noticed some of our shingles sticking up. We turned in a claim and was denied for "workmanship " according to their excuse fabricator,most companies have adjusters. Ten year old roof withstood many storms and weather then suddenly after an exceptionally strong storm, with tornadic winds ,my roof was installed wrong. I have photos of the house from three months earlier,absolutely no damadge. Terrible, terrible company. Been a customer since 1993, first claim on my house ever. All those premiums pai... read more
Statefarm is the WORST on all levels. 1) Each rep tells me something different & promises things which aren't accurate 2) their reps argue, interrupt, and don't put in any effort to help. It's like talking to a 5 year old. 3) they use third parties for everything (towing, body shop, yard) and there's always a disconnect that YOU the customer have to troubleshoot and figure out. 5) I had to constantly be onto them to get things moving because they don't follow up on anything with their third parties. with every step my claim ... read more
The drive safe program is not explained. I get good scores, yet only 1% discount. Called and no explaination. Maybe consider driving 5k a year. Never got an explanation of rate. Cancel program if you can't manage it. I'll give them 6 months, then I'm done.
Been a customer for 7 years. When my roof became damaged due to wind I wasn’t worried. After a month of waiting for someone to show up, I was told that I would be responsible for the damage. Why do I have homeowners insurance? So needless to say I’m worried now. I ended up having to pay out of pocket for repairs, but they keep collecting payments from me… I definitely don’t recommend this company.
Trisha C******* is very "cavalier" about the distress of others. There is a way to do your job when assessing a claim without insulting the customer about their own lived experience. I would love for her to live in the shoes of others when she's dealing with these claims and learn a bit of humility and empathy. In the end, renters insurance is the biggest scam in the real estate market with this now being demanded on any new leases. You may never see this or read this but if a customer sees her name come across your claim kn... read more
I have been a State Farm customer for over 60 years, and have never seen the total lack of response or consideration that I am now. My local agent is Dave Holloway in Meridian, MS. On April 5th, 2022 straight-line winds damaged by roof, blowing off shingles and a section of the roof vent. April 22, 2022: the claim was denied by Henry ******, an "External Claims Resource". We appealed and the claim was reviewed. June 26, 2022: we received a check from Jordan ****** to patch the roof and fix the ceiling damage. We did not acce... read more
Business response:
February 9, 2023 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 9, 2023, to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, WCCS I/O, Fire Weather and Catastrophe Claims State Farm Fire and Casualty 1-84... read more
Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent
How is Joe Nachbaur - State Farm Insurance Agent rated?
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
When is Joe Nachbaur - State Farm Insurance Agent open?
Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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