Joe Nachbaur - State Farm Insurance Agent

Alice C 

on BBB

a year ago

I left ***** to get state farm rental insurance, cause I got the auto. Worst mistake ever, we went over everything on the rental insurance. Everything, now 6 month later I had a disaster and can t go back into my apartment, . I had a peril clause to pay for my living expenses. They still lying and denied me even after I had the corporate office escalate it. I report them to the insurance commissioner, and file a complaint. Don t ever deal with state farm rental insurance. 

Kristi S 

on BBB

a year ago

Oh my gosh...after reading a few other reviews, we are definitely not alone in being very upset with State Farm! My husband and I have had State Farm for over 25 years. They sent us a letter right before Christmas, giving us about a 2/weeks notice for cancelling our homeowners policy. Reason - "...because of our claim activity..." - We recently had them approve a roof replacement, which remains to be seen. They listed our claims. A total of 6 (including roof), 3 which were never paid out. A total of about $7000. Did I mentio... read more

Bryant B. 

on BBB

a year ago

It has been almost a month filed claim on December 24, 2022 for water damage from storm, I have had 2 adjusters and still no estimate, numerous calls that have still not been returned or answered, even why I almost begged to contact me because I finally had a company to do remediation waiting for a go ahead to do work. There slogan “like a good neighbor State Farm is there” NOT TRUE finally took it on my self to remove soiled drywall and and rug. Horrible service. 

Bonnie R. 

on BBB

a year ago

I have had State Farm homeowners for 30+ years. Paid faithfully, never a late payment and no claims. Had a tree fall on my garage destroying 1/2 my roof and siding in 2021. I filed a claim and what transpired was 4 months of complete confusion, frustration and incompetence. I had to deal with one claims manager after another with each one not knowing what information the last one had. No response to my voicemails most days, and they refused to work with my longtime contractor. I finally got a small settlement to get 1/2 of m... read more

Louise L 

on BBB

a year ago

I dropped them today. They canceled our son due to a 3 claims in 4 years. Fine. Then they cancelled us for not signing an exclusion to not let son drive our vehicles. He doesnt live with us and has never driven our trucks. Called them cancelled home and auto. Went to ***********. Saved $66 month on auto and $550 year on home. ***** State Farm and Jake. 

Mario C 

on BBB

a year ago

They made it easy to file a claim but don't honor their promises they make nor are they fair. I have a pending claim with them and was promised a similar or better car as a rental while I wait for my repair to be completed. They now want me to pay for the upgrade and want me in a sedan instead of a SUV altogether. wow! I drive a 2018 *** Yukon. That's very off from a sedan. I have a big family and need the extra seats. I called statefarm again today and they will not approve a SUV for me to drive that is similar. This is cau... read more

Tiffney 

on BBB

a year ago

I do not know Why State Farm has joined with *******. Switching to ******* has been a nightmare. A deer hit my car in December 2022. ****** is now "Investing" me for fruad. To start, they gave the appraiser the wrong address. The address where my car was towed is three hrs away from the correct address. So their argument was that there is no way anyone would tow my car 3 hrs away for $175. You are right! My car was towed 15 minutes away from the accident. an investigator asked me all of these weird questions im thinking tryi... read more

Bernard W 

on BBB

a year ago

We had a total loss house fire on December 12 2022. IF you can get ahold of someone they promise a call back that does not happen. As of today 1-15-2023 still no plan of action on settling the claim. No one returns calls. Definitely crappy customer service. 

Kaylee S 

on BBB

a year ago

Terrible Terrible customer service, they want you to call around for an appointment for repairs after there insured hits your vehicle they want you to do all the work and especially Brooke ******* terrible service, terrible attitude and language towards someone not their customer Overall I would never get statefarm let alone I would never recommend it even if policies were $1 the service is terrible you wait 10 mins to speak to someone then they act like your helping you just throw you back in a queue I can go on for hours f... read more