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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Bradley M's profile image
Bradley M 
a year ago

After being in an accident caused by a driver with State Farm insurance, I have had the worst experience ever with an insurance company with this whole ordeal. After my insurance company determined the State Farm driver is at fault and owes for the damages, I was responsible for every step of making sure things were taken care of. Other insurance companies were very helpful in the process but State Farm was not communicative and had a different person for every phone call made, no consistency. After searching myself for a re... read more

Joseph C's profile image
Joseph C 
a year ago

Trash company. I am having to call every day to get an update on my claim and they are trying their hardest to not take responsibility for their insured. Supposedly they say they attempt to contact their insured but one of the call center agents said they don’t call every day. There is no telling if they are actually making attempts to resolve this issue. 

Business response:

RE: BBB ID #***** To Whom it May Concern: Thank you for the opportunity to reply to your correspondence dated January 3, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 30, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Auto Claims - Property Complex 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Co. 

Saeid S's profile image
Saeid S 
a year ago

I was driving eastbound, straight on the very left lane on ****** ****** Rd. passing through the ********** Dr. intersection. My light was green. A car came out of the ****** ****** Mountain parking lot. On a red traffic side on her, she made a right turn while cutting onto my lane (a two-lane road on each side). She hit my passenger side front and rear doors. This is denied by Statefarm insurance as there is no video footage (!!!!) of the accident and no witnesses. There is no wonder their review rate is next to zero (there... read more

Kelsey N.'s profile image
Kelsey N. 
a year ago

I had a pipe leak inbetween 2 parallel bathrooms on my second floor. There was clear damage to the ceiling below the bathroom and it took WEEKS for them to approve demo to the first bathroom (at this moment they still haven’t approved demo to the second bathroom which also has wet floor and walls). I have an open hole in my subfloor and in the ceiling below. There is exposed subfloor with splintered wood and work that can’t be done because my insurance adjuster DOES NOT answer her phone or ever return my voicemails. I chose ... read more

DAVID S's profile image
DAVID S 
a year ago

I have had to make third-party auto insurance claims with 3 separate insurance companies over the past two years. Those companies were Progressive, Liberty Mutual, and State Farm. Without question, the experience with State Farm has been the worst. They are completely disorganized. You would think they would assign my claim to a person and provide that person's name, telephone, and email address so we can work together in resolving the claim, but no. They expect you to call their 800 number and wait on hold (for up to 45 min... read more

Business response:

Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 9, 2023, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, WCCS Stewardship office Phone # 844-458-4300 State Farm Fire and Casualty Company 

Paul K's profile image
Paul K 
a year ago

My son had an accident with a Geico driver. State Farm said my son was NOT at fault. Geico said their driver was only 20% at fault. I paid $500 for the deductible and $250 (20%) for the rental car. The accident happened in February 2022 almost 10 months ago. I still have not seen my money. State Farm is waiting for Geico to pay them before I get my money. What happened to pay the customer and go after Geico to pay them back? Instead I pay $450 a month for an insurance company that does not have my back. This is terrible busi... read more

Richard K's profile image
Richard K 
a year ago

State Farm has been terrible with my auto claim. We had a deer total our vehicle in November. State Farm has done nothing appropriately and even tried blaming the auto body shop. Plain and simple they have dropped the ball. It has been a month and a week and we still do not have the money from the insurance. I am switching insurance companies after this. We always pay our insurances on time. This is very disappointing and pathetic. 

Business response:

Thank you for the opportunity to reply to your correspondence dated December 29, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. 

Ronald P's profile image
Ronald P 
a year ago

Was in an accident 12-15-2022, A Mexican national passed me on left shoulder of a 2 lane one way. He admitted fault, Yet State farm denied claim, I had to file on my policy. This company sucks 

Kay M.'s profile image
Kay M. 
a year ago

State farm is a scam. There were signs but someone referred them so I didn't listen. First he keep quoting my home below value. An independent appraiser came out and proved my house was worth what all other insurance companies were quoting. On 23rd my pipe froze and broke as a result we had to cut our water off because it floods our basement and leaks through the light switch. The CA called and told me water being off is not an emergency to go to the store and buy water and I will be ok. How is a family of 7 suppose to use w... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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