Joe Nachbaur - State Farm Insurance Agent

Maleeka F 

on BBB

a year ago

State Farm via Tim ***** is a scammer.....they take advantage of african American policyholders. 

Monika D 

on BBB

a year ago

Our families been with State Farm for over 40 years. Two offices had retired on us and the last office they moved us to has been very unhelpful. My daughter had been in an accident in May, her car bumper was hanging down and she could not remove it so she had used 2 metal hangers to hold it on. The office was not able it instruct her on how to proceed with the claim. She finally received an estimate from one of their recommended shops that didn't properly look at the car. She was very busy at work and did not have the time t... read more

Miranda V. 

on BBB

a year ago

If I could give this company -5 stars, I would. They quoted me under the wrong last name, tied someone else's BANK ACCOUNT INFO to my auto pay, tried charging me double monthly for my Auto insurance and then sent me cancellation notices when I refused to pay the incorrect amount (they told me it was fixed and it wasn't), never cancelled my homeowners with my previous company so they paid out double, and I paid (in good faith) my entire homeowners premium to fix things and then they took MORE money from my mortgage/escrow com... read more

Natallia M. 

on BBB

a year ago

I’ve had the worst experience with my auto claim process after being involved in a simple read-end collision accident. You have to constantly call them to follow up on your case, no one will ever reach out to you and update you on the process. Multiple phone calls going through different clueless agents who look at your file and don’t know what’s going on. You have to constantly repeat your story just to be passed along between people. When my car was declared a total loss, i was sent documents to sign for release of my titl... read more

Catherine N 

on BBB

a year ago

I think State Farm has become a company that places no value whatsoever on customer loyalty. My husband and I have had our auto insurance for two vehicles for over 40 years, our homeowners for 25 years, our RV insurance for 3 years, and other policies as needed throughfor business insurance and life insurance. The first time a major claim was filed, State Farm first denies the claim, even with appropriate justification. After an appeal was submitted and other cost documentation, which required a third party adjuster and inte... read more

Eskinder A. 

on BBB

a year ago

I have been a customer at this company for a year now. I fully insured couple of vehicles with them. Couple of months back I ask for road side tire change and the person who answer told me that I don't have road assistance with my coverage when I have full coverage on all of my vehicles. I paid a tow truck to help me out. In few days I called the agent who sold me the insurance and they apologize with what happen and they told me it won't happen again. November 19 at 6:47pm I called for flat tire with my other vehicle. The p... read more

Douglas L 

on BBB

a year ago

Horrible Insurance company. Was with this insurance company for 40 years. Then they drop all of my policies without notice due to my adult child's infraction,who wasn't even living with us. They were making approx. $6000.00 dollars a year with all of policies combined. Will NEVER recommend State Farm to anyone ever again. They didn't even care that I had been with them for 40 years. Only had 3 or 4 claims during 40 years of coverages. Unbelievable how they have treated me. 

Paul H. 

on BBB

a year ago

Paul My wife and I each have long term care insurance policies with State Farm Insurance Company. My wife’s policy has been activated for several months and monthly claims for payment have been submitted by her nursing home. My longterm care insurance policy was activated this past mid September, 2022 when I joined my wife in the same nursing home. Monthly claims for nursing home daily charges have continued to be honored by State Farm. Recently, State Farm gave the responsibility of its long term care claims department to a... read more

Aziz I. 

on BBB

a year ago

STATE FARM INSURANCE. I recently got involved in a car accident with **** and filed a report. I never intended to pursue a lawsuit or get an unfair compensation as I got minor injuries which I told over call. However, my claim specialist, Marvin ******* was being condescending and rude for no reason. He kept refuting everything I said even though I was just trying to tell my side of the story. I was in a state of panic when the accident happened and rushed the scene immediately but the claim specialist had no regards whatsoe... read more