Joe Nachbaur - State Farm Insurance Agent

John R 

on BBB

a year ago

I had a pipe burst in my basement that flooded the entire space. I called a plumber I was familiar with who fixed the pipe and recommended a water remediation team to clean up and dry it all out. State Farm wouldn’t come to my home until the dry out was complete stating they could not interfere with a contractor we hired. After the basement was dried out a bill was submitted to State Farm who decided to have a second opinion by their contractor two months later. That contractor had access to all the log books of the competit... read more

Kathleen W 

on BBB

a year ago

The staff in the ********** **office have been kind to my family and myself. However when trying to get a simple quote on home owner insurance the amount of questions they asks is frustrating, and aggervating. Why is that the square footage of the home not good enough information for you State Farm. They want to know if I have security alarms on the property. What type of floors in each room. They want to know what type of counter tops in the home. How many doors leading to the outside. How many windows. How many shutters ar... read more

Jeffrey F 

on BBB

a year ago

The liaison won’t let you talk to a claims adjuster and they won’t allow you to travel to see one to discuss the quote they have off photos taken from a cell phone versus a certified professional body shop. It’s bad business practice and unethical. 

JOHN H 

on BBB

a year ago

I have an annuity with State Farm. It has taken me over a month to get a distribution from that annuity. If I could change the rating to NO STARS, that is what it would be. I met with an agent over a month ago. He told me 7-10 days. I would not recommend Pat Kline in ************ **or State Farm in general. They definitely do not "care" for their customers. I asked if the withdrawal could be overnighted as that is something that is commonly done in the business world as a courtesy, not with State Farm. 

john m 

on BBB

a year ago

state farm is a terrible company have been with them for years then another state farm person hits my car they dont pay tell me my 21 rav4 hybrid with 2k miles on it was out of alignment from the factory even though the toyota dealership says that it is not on a seperate note rented my car to a friend through my buissness the guy destroyed my car state farm was so un believably unhelpful told me i had to prove he did it then when i proved it they said they would pay for everything then 4 weeks later denied it and never even ... read more

anthony h 

on BBB

a year ago

Adasha ***** is my insurance agent, she helped me got my policy started today extremely kind and courtesy, she Walked me right through the process and made it extremely easy for me, I definitely give her five stars and recommend her 

DONALD P 

on BBB

a year ago

I signed with State Farm in October and was given a quote twice as high as the rates that the people who referred me was paying and the agent reworked the quote and set up my policy. Never was I asked if I was the owner of the car, as she stated that she had my previous poliicy in front of her, but the quote I was given was the same that those who referred me for full coverage, however mine stated liability. I was involved in an accident with a deer and attempted to get a rental and was informed that my policy was for liabil... read more

Craig S 

on BBB

a year ago

On November 28th, I was hit by a State Farm insured driver, trying to turn into a parking lot. Called the police and they filed a report that I sent to State Farm. They said their driver is at fault, and they would pay for my damages. More like under pay. I went to a shop, and got a quote for 8100. State Farm sends their estimate, and it's 3700. I get a copy of their estimate, and notice that they are charging 125 an hour. There are no shops in my area that get paid 125. I also see they want to use reconditioned body parts, ... read more

Albert O. 

on BBB

a year ago

Insured for 20 years bundled car, home owners, and life insurance. Never filed a claim, had hail damage verified by a home inspector, insurance adjuster and several roofing companies. Had several pictures documenting the damage to shingles and vents. State Farm still denied the claim. They are the worst scammers in the insurance business their home owners insurance is a joke, so dissatisfied and disappointed in State Farm.