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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Evelyn C's profile image
Evelyn C 
a year ago

If I could give zero stars I would!! The lady who hit us had State Farm. It has been well over a month to resolve the issue and they still haven’t resolved it. The claims adjuster contacted me one time within this whole ordeal and that was due to the fact that there was an urgent message sent to his supervisor. I have literally had to call at least 20 times and still haven’t gotten this resolved. No communication during something like this is horrible. The one time I spoke with the assigned adjuster told me both checks would... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 11, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Injury Claims 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company,. 

Robert C.'s profile image
Robert C. 
a year ago

Customer service for claims and total vehicle lost service keep playing musical chairs and when they reach a deadend in helping to a get a fair market value for my vehicle. They disconnect the call. 

Tony M's profile image
Tony M 
a year ago

State Farm Insurance Company has failed to make good on a Church Policy after years of making payments. (20 yrs or longer) A high wind storm hit the church and later it collapsed. All they care about is that you make payments and no claims. We will continue Praying that they will do the right thing. ***** ****** *** ******* ***************. 

anna j's profile image
anna j 
a year ago

In 12/12/22 I was contacted by a sales rep that sounded honest, and forthright. My previous auto insurance had increased by $100, and was shopping for a better deal. So I got contacted via text and a phone call on a "great deal," I was quoted $299.00. I did not sign anything, or give any money up front. The Rep., said he would contact my previous insurance company to cancel, or I could. I told him I would. Next I received my renters insurance, but the policy never arrived, this is after waiting for more than a week. All I ha... read more

NANCY F.'s profile image
NANCY F. 
a year ago

My car was hit in a parking lot while i was in a store. Of course no one left a note. I turned in a claim to State Farm. I have a $500 deductable the claim was for $1515. They will only pay $550. They are trying to make me get the repair done somewhere other than the dealership where i bought the car. I TRUST the dealership and the quality of their work. But State Farm is literally trying to force me to get the repair done where THEY want because its cheaper. I do not wish to have shoddy work done on my new vehicle just to m... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in the public response, our Claims Department contacted the complainant on January 10, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. 

Andrew D's profile image
Andrew D 
a year ago

Scammers. Their insured hit my vehicle from behind and they denied my claim. 

Van M.'s profile image
Van M. 
a year ago

Trouble customer service on 800 number they quoted me one price then they bait and switch 

Beth S's profile image
Beth S 
a year ago

If I could give them 0 stars I would. I switched to State Farm not even a year ago. A deer hit my Jeep yes hit ME and then months later my son totaled my other car which only had liability and they have the nerve to not renew me. Seriously?!? Ive been driving for more than 30 years and never ever have had an insurance company drop me. Like it’s my fault a deer hit me. I have never had an accident that was my fault ever. After all the money I pay for insurance and I have 2 claims which one wasn’t my fault but the other one wa... read more

J. D.'s profile image
J. D. 
a year ago

If they had an option for no stars I would choose that one. How they have an A+ rating with their low reviews is a mystery. They must be spending a lot of money paying BBB for that rating than spend the money on claims people who actually want to work and help. The claims department is filled with people who hate their job and it shows. They need to be better and be there for their costumers when it comes to a claim. A claim is hard enough to manage already but when there is not support from claims, Then all state farm is do... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 5,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but will review and consider new information if presented. 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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