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Joe Nachbaur - State Farm Insurance Agent
- Insurance
- Jersey City, NJ
About this business
Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
505 Central Ave, Jersey City, NJ, 07307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was a 12 year customer of State Farm. I got married and bought a house and had to add my wife to my policy, so I requested a new quote from my agent listed on my auto insurance card. I was told I could not get a quote because my auto policy was at a different office because my original agent had died, and the policy would have to be transferred to the correct office. The policy was transferred to my agent's office and the office automatically made changes to my home and auto, they did not give me an updated quote or add my... read more
Horrible customer service. They are paying over 3000 for damage to my car but want me to pay $69 for a tire. The rude phone rep said because my tire wasnt new. Well my body panels and other peices parts were not new either but your insurant crashed into me and your replacing those. Absolutely ridiculous!
State Farm Claims State Farm will not complete the settlement process or communicate with me about my claim. My wife was struck by an elderly driver insured by state farm. They accepted responsibility. They offered a low ball settlement offer with several inaccuracies concerning the prior accident condition of the vehicle as well as left off vehicle package info. I issued a written response which they have not responded to. They took the vehicle from my shop to across state somewhere. Their agent could not tell me where and ... read more
I've had nothing but good experience with State Farm and my agent. Prompt communication, updated tech for convenience. Premium is a little high.
On Nov.1 I was going through my bank statement and was frustrated by an extra payment that had been coming out of my account for the past 5 months of $292.00. I just got married, so at first I assumed that it was my new husbands policy, but when I did the math I realized that two large payments shouldn't be coming out of my account like that. I called my State Farm office in Reno, NV ( Nancy Jones) and asked. The secretary Meagan ** ********answered and kind of gave me the run around. She made me feel as if I were lying beca... read more
Business response:
In response to the complaint on the office of Nancy Jones State Farm Insurance Agency from Kristin ****: The transaction was done in error, and Meagan & Carri did apologize to Kristin several times on the phone, in person, and by email. We did not give Kristin the run around, nor did we treat Kristin like she were lying! State Farm billing department asks for the bank statements to show proof, not us. We do not work in the accounting office, and we do not pull money from clients bank accounts here at this office, State Farm ... read more
Dave Reighly Retired a year or more ago and his accounts were transferred to other Agents. Ours was transferred to Krina Mallgren located at Sprague and Evergreen Spokane Valley, WA. I am semi retired and my car is small and does not take up a full parking space where I work at McDonalds Restaurant 819 Sullivan Spokane Valley, WA. My husband and I have been with State Farm for 25 plus years. On Sept 17, 2018 I got off work around 4:40 PM. I still had my foot on my brake and was being very careful because drivers come from 3 ... read more
Their agents are nice and helpful, but any claims go to corporate, where you are dealt with like scum of the earth. Been a loyal customer since 1995, but luckily I will not be a State Farm customer anymore after the way my total loss claim and myself was treated. They have more than made up my small loss throughout having +/-5 cars insured each month. Run away from them as fast as you before you have to deal with a claim. Their claims team are a joke and the good people of the team cover up for the bad ones by not reporting ... read more
Business response:
October 25, 2018 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 19, 2018. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 24, 2018, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely,
It has been over a month and a half since my vehicle was in an accident. I give 2 stars to be nice because the ease of filing a claim and customer service has been helpful when I call but just completely disappointed that they are "trying" to find used parts for my vehicle which has maybe 8,000 miles on it. Just to cut costs I'm sure, now my vehicle has not even been worked on to this point. Very disappointed with State Farm, especially since I have been a customer for over 10 years.
After my brand new Honda Civic was damaged in a collision, State Farm refused to cover the costs of two electronic assessments that are specifically required by my vehicle manufacturer. Honda requires, if any electrical component must be disconnected in order for post-collision repairs to be performed, that the vehicle must undergo a post-repair diagnostic scan to confirm that the previously disconnected electrical components have been reconnected properly and are functioning. In my case, one of the electrical components tha... read more
Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent
How is Joe Nachbaur - State Farm Insurance Agent rated?
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
When is Joe Nachbaur - State Farm Insurance Agent open?
Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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