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Joe Nachbaur - State Farm Insurance Agent

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About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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allenp w's profile image
allenp w 
5 years ago

For insurance company who prides their self on being a good neighbor there sure full of it I try to file a claim with them they call me back 30 minutes later saying they will only pay for 90% of the damages to my car which was and perfect condition And they want me to pay for the other 10% I am so glad that I do not carry State Farm Insurance cause they just seem like they are a bunch of scammers and con artist 2 thumbs down Horrible company 

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 23, 2019. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 30, 2019, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Auto Claims Department State Farm Mutual 

Sandie M's profile image
Sandie M 
5 years ago

Their customer service is outstanding. The rates are affordable and I highly recommend Troy Weldon as a State Farm Agent. You will NOT be disappointed. 

Joseph T's profile image
Joseph T 
5 years ago

Good morning sir, I request assistance with Claim ***********. One of your insured ( William ****** **** “lended” his vehicle, a 2004 Jeep Cherokee to Collette S****** and she ran off the road into my home at 309 H*********** ***** ******* ***** VA *****She was charged by the N****** **** ****** for marijuana possession, reckless driving and bad brakes. Then William **** passed away two weeks later, the insured policy holder. He was not in the auto during the accident. This was April 6th 2019 and I have estimates of 6,500 do... read more

Business response:

May 31, 2019 Re: BBB Case Number *******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 23, 2019. While we cannot share specific details in this public response, our claim management department previously responded to the complainant on May 23, 2019, to address his concerns. State Farm will continue to work with the complainant to reach a satisfactory resolution. If you have any questions, do not hesitate to contact team manager Summer McKee at 309-763-0589. Sincerely, Auto Pro... read more

Raynelle K.'s profile image
Raynelle K. 
5 years ago

I have to say that I am disappointed in statefarm insurance. I came to statefarm because the policy was cheaper. Big mistake. U pay doe whT u get and cheapest is not the way. Big lesson I have learned. But after suffering a loss and talking with others who have and have had statefarm; I am not surprised. I have been told by too many they are snake farm. My family and I suffered a house fire Nov 2018 and today is May 2019. All my things, they have not given or assisted me in any way. My work, clothes, church clothes. Nothing,... read more

Steve F's profile image
Steve F 
5 years ago

I am a state farm customer and get nothing but run around from their main office one person tells you one thing the other person tells you something completely opposite. My motorcycle was hit while parked from another one of their clients and no one can let me know when the dealer was going to get the check so they could order parts . Then on top of that they recommended a contractor to do work on my roof due to hail damage M****** ******* and only to find out that when they got done putting my new roof on my house they left... read more

ROBERT G's profile image
ROBERT G 
5 years ago

On April 15th I had to make a auto claim it is now May 7th and State Farm still has not sent anyone to the shop I have called 8 times , they told my they don't have any one to estimate and off road car so the shop has to send photos and cost to a 3rd party vendor for State Farm and they have 3 times with on response I was also told by my agent that this is how its done! after speaking with the shop and others State Farm is the only one that does this. 

Justin S's profile image
Justin S 
5 years ago

Filed a claim for water damage to half our home, they sent out the field rep who was very helpful. Everything was taken care of to our satisfaction and overall it was a pretty seamless transaction with no noticeable rate hikes since. State Farm's policy rates come in close to U***** and we prefer the personal interaction with an agent when we want and they seem to always have an office just down the road from our home. We have multiple coverage policies through them and their office staff is always prompt with replies to our... read more

Vivian S's profile image
Vivian S 
5 years ago

After my agent of 35 years retired, my policies were transferred to two different agents. As I wanted my policies to all be with one agent, I called both to consolidate. It has been a two month nightmare to try and get all of my policies with one person. So after two months of trying, and they still are not with one agent I give. I will get another company to take all. 

Nicholas M's profile image
Nicholas M 
5 years ago

This is the worst insurance company I have been with. I recently switched because they promised the low rates, but I guess you get what you pay for. A couple of days I was involved in an accident. The police report said I was not at fault and I told the State Farm representative that I have dash-cam footage of the accident and can send it to the claims department in case there was even an infinitesimal doubt that I did everything to avoid the collision. They said they are not interested in it and that they have already made ... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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