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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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DD's profile image
3 years ago

Terrible company. Must have called 10 different days trying to speak to a manager. They tell me I can't but will leave a message to call me back. Never any call. Found me 20% negligent in an accident where their insured went through a stop sign and hit the back end of my vehicle. Lied to my insurance company, extremely rude claims handler trying to talk over me. I am absolutely disgusted with these people. The good neighbor that is willing to send their client to court. They want to give their money to Aaron Rodgers and Patr... read more

Business response:

Re: BBB Case Number: 51240 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 26, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 4, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Property Complex Claims Department 855-661-1349 State Farm Fire 

Pam H's profile image
Pam H 
3 years ago

My 86 year old mother was just informed today that as of March 1st, she will be dropped by State Farm for her homeowners insurance. She has had her home insured through them for almost 50 years. They say it is because she has had 4 claims in the last 10 years. I guess the free money the got for the rest of the years didn't compensate. The claims were small and necessary. Once again State Farm proving they aren't really your good neighbor. They are your sneaky neighbor out to take advantage of our seniors who have worked hard... read more

Jill H's profile image
Jill H 
3 years ago

Liars and thieves. I have been a State Farm customer of some sort for 25 years. They will take your money and spend it all on advertising, but they will never pay a claim. My house was damaged in a hailstorm in August 2029, it's now February 2021 and I still have no resolution to my claim. I have fought the whole way and caught State Farm adjuster's and my agent in so many lies it's ridiculous. If you catch them in a lie, they change the story and blame the policy holder. No repairs to my house and it's now uninsurable so I ... read more

SARAH C.'s profile image
SARAH C. 
3 years ago

Horrible agency! I've had 40 years of experience working with State Farm in various capacities and I can tell you the Bob Parent Agency has been the absolute worse to reach and deal with. When you call, you will never have a live person answer the phone; it's a menu you have to wade through and if you are lucky, they will call you back but don't count on it being the same day! I asked for a policy cancellation on a policy whose premium was roughly $1700 and I could get an even better policy for $800. Naturally, I went with t... read more

J's profile image
3 years ago

Called 3 times within 30 seconds. Clearly I don't want to talk to you! I will not switch companies. Said it was because of spam calls. Yet you're spamming me. How crappy of a business practices to call over and over again. 

Charles D's profile image
Charles D 
3 years ago

As of February 6, 2021 State Farm Web page is still showing my home owners insurance payment past due in the amount of $2,947.59 and this was paid on January 29, 2021. I have talked to State Farm several times about this issue and no one seems to care about fixing the problem. NO CUSTOMER SERVICE HERE! If you are looking for insurance I suggest you look elsewhere! 

JB's profile image
3 years ago

Never in my life have I been more disgusted with an insurance agency then with State Farm. I added a non daily driver, and they jacked up the rate by nearly $100. They also ran a credit check without permission. The ads about caring, all lies. They only care about stealing your money and not about helping you. 

Business response:

BBB Dispute Resolution Department: Thank you for the opportunity to reply to your correspondence dated February 5, 2021. While we cannot share specific details in this public response, our Auto Operations Division has contacted the complainant to address the concern. Sincerely, Underwriting Services State Farm Insurance Companies 

Sandy W.'s profile image
Sandy W. 
3 years ago

This review is based solely on the service received from the call center located in DuPont, WA. A family member was involved in an accident a week ago. I call the claim center to make sure everything is in order. I was fortunate to have Will helping me. He went above and beyond to assist me in a stressful time. I later received a call from his supervisor, Blair, and had a great conversation my experience. I'm grateful for both Will and Blair for the service they provided. 

gloria t's profile image
gloria t 
3 years ago

State Farm is the worst, their customer hit my son at a controlled intersection, and got a citation and fine of failing to yield, while making a right turn out of the gas station. We both have liability, but he hit my son, and the police report even shows the diagram of how he hit my son. My son called the police too. They are claiming that it's not their fault and they aren't going to pay. They also had two aggressive women claim they already had the police report, when I haven't even received it yet. The worst is that I'm ... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 5, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 19, 2021, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Complex Team State Farm Mutual Automobile Insurance Company 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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