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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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G. B.'s profile image
G. B. 
3 years ago

Taking advantage of a 96 year old , decorated World War II veteran!! Filed a hail claim on roof damage and they sent a rookie adjuster, who didn't know what she was looking at. My contractor has well over 25 years experience with state farm as an adjuster & supervisor, now in the roofing business. Was there for the inspection. She saw wear and tear, he saw hail damage. Both documented with photos. The claims field office supervisor looked at photos and decided it was wear and tear from a photo!! The claim was paid out for ha... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 5, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 5, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Claims Department 1-800-State Farm State Farm Fire & Casualty 

Eliana S.'s profile image
Eliana S. 
3 years ago

State Farm is the worst agency! I was with them for more than 5 years.. they will give you a few bucks off but even with a good credit score, good driving record and making payments they mess up on payments and cancel your policy and then jack it up!! Worst company! They have zero loyalty to their customers! ZERO!! The agents say they are helpful but won’t change rates!!! I really think they have a lot to answer to and they raised it after me being loyal and telling agent I got laid off due to Covid and cannot pay more... th... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated April 5, 2021. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on April 8, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. 

Mandy H.'s profile image
Mandy H. 
3 years ago

Horrible customer service. Do not return calls. Speak to customers in a demeaning way and have young kids reading a script instead of listening to what the customer has to say. Customer service is mot a priority with this company. 

Christopher T.'s profile image
Christopher T. 
3 years ago

Like a bad neighbor State Farm is clearly not there is what State Farm slogan should say. That's evidence from the low claim estimate they are willing to payout which would not cover the full damages to my vehicle. I submitted two claims from 2 different Volkswagen dealerships and in each claim State Farm refuse to cover the full value of the damages to my vehicle. Meaning after I pay my $500 deductible I still have to come out of pocket with an addition $400 just to cover my damages. So what the ****do I have SF insurance f... read more

Stacy Z.'s profile image
Stacy Z. 
3 years ago

BUYERS BEWARE DO NOT GO WITH STATE FARM INSURANCE. Mine and my husband's problems with state farm began on April 6th 2019 my ONLY child was killed in a hit and run accident and state farm refused to investigate was told they only go by police report AND they didn't pay out on a FULL COVERAGE policy they only paid for my son's vehicle THEN 5 months after the death of my ONLY child mine and my husband ONLY vehicle was stolen when we filed the claim the claims specialist Jason ****was rude and disrespectful from the beginning, ... read more

Business response:

ALL I WANT IS TO BE LEFT ALONE SO I CAN BEGIN THE GRIEVING PROCESS OF MY ONLY CHILD. 

Nico D's profile image
Nico D 
3 years ago

I've never been treated so poorly in my life. Complete scam. Do not use this insurance company 

Nancy C's profile image
Nancy C 
3 years ago

My vehicle was involved in an accident while parked in a lot. Was hit by drunk driver along with a few other vehicles mine being the worst. Not able to drive. My car was 3 months old with less than 2400 miles. State Farm was mine and at fault insurance company. Accident happened on a Wednesday. I reported it that day. Police report not available till Friday. Tried to give info to State Farm through their app but didn’t go through. No one told me. By the following Wednesday when I heard nothing had to call and give info over ... read more

Stewart W's profile image
Stewart W 
3 years ago

Terrible. Worst experience I’ve had in a while. I will be getting different insurance as soon as I can. Customer service=terrible. Customer communication=terrible and frankly unfair. They told me I’m covered for commercial liability, and then drop me without even a call, and I see that as disrespectful. Lastly, they send me a bill after two weeks while I’m on vacation, only for it to be due before I return. All I received was an email stating I was past due(after two weeks!!). State Farm must not want any business. 

Jordan D.'s profile image
Jordan D. 
3 years ago

I was hit at a stop sign by someone that drove off. I got the vin number off the bumper they left and the police found out who the car belonged to and State Farm was their insurer. I called and filed a claim on the their insurance two days later. Shortly after I called to get the claim status and was told that the owners kids friend took the car from school where the owners kid had it and the friend took it without her knowing. I was told if she filed stolen vehicle report against the person that wrecked it that State Farm w... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open at 9:00 a.m. 

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