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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Jorge P's profile image
Jorge P 
3 years ago

I recently got hit by a State Farm customer, I followed procedure and called 911. Then I the driver's license and insurance card. Unfortunately, State Farm insurance refuses to pay This is a corrupt company that refuses liability 

G G's profile image
3 years ago

A lady ran a red light at a turn as I was heading forward, we hit; the insurance made us both lay out as we were both at fault because they didn't want to fight (as both of us were covered by state farm). Then I hit a pothole during this unusually bad year and they refused to cover it because there was rust (which there was as a result of COVID (sitting unused for months) and the vast amounts of salt the city used this year. They told me to tow it to the shop, only to reject it twice, then had the nerve to tell me I have to ... read more

Arthur G.'s profile image
Arthur G. 
3 years ago

My brief experience with State Farm is most concerning. First the "good neighbor" advertising is misleading and void of truth. Our car was truch by a neighbor who is insured by this company. The determination of negligence was made by this company PRIOR to Receiving photos of the incident. The insured driver admitted to causing the incident. The damage was to the vehicle. which a decent, respectable company accept the responsibility for its driver. Not State Farm! We simply wanted our car repaired. They insisted that thier i... read more

Leslie G.'s profile image
Leslie G. 
3 years ago

I had a car claim that took 15 weeks to Complete. They promised that the engine would be guaranteed for life, however 3 months later issues are popping up and they won’t cover it. Their adjusters are working from home and everything is virtual. We are a year into this pandemic and many people have returned to work life. They need to mask up and do what we are paying them for. I am soo frustrated that I need to call every other day and explain what THEY PROMISED. If I could give less than 1 star I would. 

Business response:

Thank you for the opportunity to reply to your correspondence dated March 8, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 9, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Auto Claims Department 

Joshua M's profile image
Joshua M 
3 years ago

I don't usually leave reviews, but after the service I received from StateFarm after my accident I feel as though I need to share what I have been going through. I was with StateFarm for over five years up until last week, insuring two vehicles and my renter's policy. On December 17th, 2020 my vehicle was rear-ended by a School Bus in Central, LA. The at-fault party required me to sign a release of liability form before agreeing to authorize work to be done on my vehicle. I decided it would be in my best interest to file thr... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated March 6, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 11, 2021, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. 

Conni T.'s profile image
Conni T. 
3 years ago

This is the worst company I had a storm that affected my roof they made me make two claims for the same storm one for wind one for hail. They made me pay 2 deductibles. Fought with this company for months. This is ridiculous since they were the same storm! They this crappy company decided to cancel my policy. canceled me without sending notice for four months I was without insurance. This is the worst insurance company there is!! Can you imagine not having insurance for four months? The only reason I realize that is because ... read more

Valerie S's profile image
Valerie S 
3 years ago

State Farm is the most corrupt and immoral insurance company that I have ever dealt with. In our accident the other party (insured by State Farm) merged over into our lane & was listed on the police report for contributing factors: inattentive, careless, negligent, erratic operation. Because their insured stated that another vehicle pulled out in front of him causing him to veer into our lane & hit us they refused to pay for our damages. They put the "phantom" car at 80% at fault & only 20% on their insured. They took advant... read more

Bob R's profile image
Bob R 
3 years ago

What a big disappointment! Nice people who have no clue about running a business. Weeks passed with no action on my accident. If I had not gotten involved, the claim would have dragged on and on. I can't believe this is supposed to be a gold-plated company! If I had an enemy, I wouldn't steer him to SF. Bad service, poor communication, little/no knowledge. Recommend? Definitely not! 

Tanya Z.'s profile image
Tanya Z. 
3 years ago

Horrible Company!!!! After 27 years with the company, I have 3 cars through them and have had my home for 10 years. I had a $3,000 claim the first year, a $12,000 claim 6 years ago and unfortunately I had to file a claim due to storm damage, Not only did they keep putting me off by telling me they cannot inspect the roof due to snow, but the send me a CANCELLATION NOTICE!!!!! They aren’t going to even continue with the claim and I am stuck with water damage and a damaged roof! I guess they are great if you never need them. 

Business response:

Thank you for the opportunity to reply to your correspondence dated February 22, 2021. While we cannot share specific details in this public response, our claim department contacted the complainant on March 1, 2021, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Claim department 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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