Joe Nachbaur - State Farm Insurance Agent

Tracey B 

on BBB

4 years ago

FIRE STATE FARM INSURANCE NOW AND MAKE SURE YOU CANCEL ALL ACH PAYMENTS AND STOP PAYMENT ON THEM. I CANCELLED MY POLICYS. ON 8/25, I SENT 4 EMAILS AND CALLED THE OFFICE IN OXFORD. THOUGHT EVERYTHING WAS DONE. NOOOOO THE ASSHOLES ACHD ME ON 9/1. CAUSING A RETURN FEE BECAUSE I CALLED THE BANK AND HAD THEM RETURN IT. I AGAIN CALLED STATE FARM AND THOUGHT WE HAD FINALLY SETTLED EVERYTHING, SAID THEY'RE GONNA PAY MY RETURN FEE. . WHAT HAPPENS TODAY? THEY RE SENT THE ACH THRU AGAIN! NOW ALL MY BILLS I PAID FRIDAY ARE GONNA BOUNCE ... read more

Christen L 

on BBB

4 years ago

This is the worst service I have ever received. I have been stuck waiting for roadside assistance for 6 hours. I’m constantly talking to a new person that I have to explain again what’s happening, they say they will call me back and never do, I’m on hold for the 8th time for literally an hour now, no one will help find a tow, even their supervisor won’t pick up the phone and lies that she will get back fast. This has been the worst experience ever. DO NOT USE. 

Prggu W 

on BBB

4 years ago

State Farm claims were fast, courteous, and fair on the estimate of damage to my auto from a storm. 

Travis S. 

on BBB

4 years ago

Hit a deer it did over $10,000 in damages. Used select service shop first time I picked my truck up paint was coming off after 2 days and it pulled the shop did correct the problem but after picking it up a second time still pulled I again complained for the body shop to call StateFarm and tell me the damages to my truck wasn’t from the accident feel free to get a second opinion. No one would work on my truck after I told them another shop already had. You can look at my truck and see the rear axle sticks out farther on one ... read more

Katherine M 

on BBB

4 years ago

I have had my car financed with State Farm Bank for 4 years. Yesterday, I woke up to my car missing. Knowing I did not miss any payments I looked at my cameras to see what happened to see it getting towed at 1:43 am. I called State Farm bank on 8/26/2020 at 8:45 am and spoke with Nathan. He was the rudest person I have ever dealt with and told me he has seen all my car payments that I do keep record of on my account and couldn’t tell me why they repo my car. He talked to me as if I was stupid and did not know what I was talk... read more

Austin W 

on BBB

4 years ago

A person insured through State Farm hit me in an accident along with two other people. State Farm told me over the phone that they would pay out the full value of the vehicle. The next day they said they had made a mistake and can’t pay out. now I have been trying to get in touch with someone and it’s nearly impossible. How can someone not be legally liable if they say they are gonna pay and then they can’t do to their on interest. Sounds like I need a lawyer. 

j. p. 

on BBB

4 years ago

I can't believe State Farm Insurance is allowed to operate in PA. We had a legitimate claim and reported it honestly and promptly. State Farm refused to accept our description of the accident, refused to inspect the car, came up with their own scenario, based on misinterpretation of evidence and failure to even negotiate. If you have State Farm - good luck. If I had "good neighbors" like them, I'd move. Even filing a formal complaint didn't get them to budge. They based denial of the claim on interpretation by an inexperienc... read more

Mark F 

on BBB

4 years ago

I have been a State Farm home/auto insurance customer for over 20 years and have paid them over $100,000 in premiums. When my roof had hail damage this year, they excluded a portion of the roof even though enough of the roof indicated damage for full replacement cost. My policy states that 100% of the roof should be replaced if a sufficient portion is damaged which a State Farm adjuster had qualified. Because of this ridiculous restriction and others associated with a few auto claims, I am reporting them to the Texas State I... read more

Kristan C. 

on BBB

4 years ago

Had State Farm for 6 years. I wasn't aware of how terrible they were until I actually needed to file a homeowners claim. Stacey, the receptionist, was always friendly and courteous. However, Chip Wentz did not return phone calls, delayed our claim processing and then, increased our car insurance premium without any notice. When my husband and I tried to call in to reach Chip again, another older woman answered the phone stating Stacey was no longer there. She went on to say how she has worked there for 15 years, is experienc... read more