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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
When I went here for a car I didn't know what I was looking for, but I got an excellent car with an excellent deal! The salesman that helped me when deciding on a vehicle was Todd Maxwell. I went in today for an oil change and to have my tires looked at, I had a few questions before going in and I gave Todd a call and he answered all my questions. I'm very thankful for his service and Joe Basil dealership!
Business response:
Thank you Alexis for sharing your experience, we are happy to hear Todd was able to help you out! We appreciate you choosing Basil!
I call the service department to schedule a oil change and to have android drive download into my gmc they told me they couldn't do it because it was a gmc but somehow west herr Chevrolet did it the the radio is the same in both the chev and gmc very poor customer service
Business response:
Hi Raymond, we apologize for the miscommunication on our part, we will be letting our service manager know about your situation so he can have a conversation with his staff.
I went in Saturday, Oct. 29 to price a lease on a 2017 Traverse. Diane Domogala was recommended by a friend as a good salesperson. We discussed all wheel drive and front wheel drive, and I decided to go with the front wheel drive. Diane at first priced the Traverse with a down payment, then returned to the sales manager to get me a price with no money down. She returned several minutes later, with what was a very good deal. I agreed to lease the Traverse at that price and pick it up on Monday, Oct.31, which was the last day ... read more
Business response:
Hi Donna, we appreciate you as a customer sticking with us as we figured out the back end of this deal. Customer service is certainly our number one priority as we strive for excellence on a daily basis! We truly hope you enjoy your Traverse and if there's anything else you need please don't hesitate to call Diane :)
Had a great experience! Was one of the easiest car purchases I ever made.. Our salesman Mike was outstanding!
Business response:
Hey Gwendolyn, so good to hear!! Thank you so much and we will make sure to mention this review to Mike!
Very good service! Very nice salesman and woman especially my saleswoman named Abby ! Helped me out and got me a great deal on my car. I would buy from her any day, go check her out.
Business response:
Hey Charles, we're glad that we could get you into a great vehicle for the right price - with some positive customer service as well! Thank you so much for this review!
I was in need of a more reliable vehicle and knew I would be up side down on my trade......turned out to be much more of a loss on my part....I should never made the deal and just walked out the door. They ended up selling me a used car at their list price.....never again....
I had a great experience at Joe basil Chevrolet! I leased a equinox. Bob Bell took very good care of me. I got the vehicle that I wanted and the price I needed to be at. He was honest and didn't try to get anything over on me. He said "one and done" I loved it I literally was there for maybe 1 1/2 hours The next day I was in my brand new car! This is a wonderful example how car dealerships should be. My husband has bought several trucks from them as well. The service department is awesome too! Great job Bob Bell will always ... read more
Business response:
Hi Michelle, thank you for this kind review! We're happy we could satisfy you and we will certainly pass this onto Bob! :)
LOVED our experience with Joe Basil Chevy!! Our salesperson Sandy Vendetta is the total BOMB!! Told her what we were looking for and hooked me up with a Sonic- Turbo!! Ahhhhh!! She totally nailed it!! She said it suited my personality and she was right!!! I've told many people - if you are looking to buy a car or are just looking.. go see Sandy at Joe Basil Chevy and she will hook you up!! Thank you again!!
Great experience with the entire dealership, do yourself a favor and ask for John Kramer for both a new or used vehicle. I plan on coming back for sales and service
Business response:
That is awesome to hear Zach! Thank you for choosing Joe Basil, we appreciate your business!
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
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