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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Business response:
Hi, we really appreciate your positive review!
The girl who took care of my appointment was terrific. She was very friendly. I waited approximately 55 minutes for my inspection. It seemed a bit too long. I think people should be told how long an appointment will take. Also it was quite chilly in the waiting room.
Business response:
We're glad to hear you found our staff was so nice and helpful! We have made sure our management team lets the team members know that they should be telling our customers how long something will take. Thank you for bringing this to our attention and we hope to see you again soon!
Everyone was great ,Great price,couldn't ask for anything more !!
Business response:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil Chevrolet and we hope to see you again soon!
Business response:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at basilcares@joebasilchevrolet.com to discuss your concerns, as your satisfaction is of utmost importance to us.
Business response:
Hi, thank you for the high star rating!
Yesterday, I had some repair work done on my 2015 Impala LTZ, due to an electrical component failure at 29,000 miles. While technically out of warranty, (42 mos.) Joe Basil Service Manager Doug Bradford contacted GM and had the parts replaced, charging me with only a deductible for labor. I took advantage of their shuttle service, veteran discount and free car wash. Joe Basil, has always has customer satisfaction as their priority!
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again.
Business response:
Hi, thank you for the high star rating!
Business response:
Hi, thank you for the high star rating!
Great dealers in Chevy vehicles - Diane and rest of staff were outstanding! Highly recommend them when shopping for a vehicle.
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again.
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is open now. It will close at 7:00 p.m.
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