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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Caitlin Castonguay Pantano's profile image
Caitlin Castonguay Pantano 
recommend  Recommended
6 years ago

Nate Stewart and the team at Joe Basil Chevrolet were awesome! It was the most painless car shopping experience I have ever encountered! Highly recommend Nate as a salesman! He is knowledgeable and helpful! 

Business response:

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Joe Basil Chevrolet 

Chip Roberts's profile image
Chip Roberts 
recommend  Recommended
6 years ago

Purchased about 30 commercial vehicles over past 10 years from Kevin Zent , always a smooth process from choosing vehicle- to financing and walking out door. 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! 

Bridget Nye's profile image
Bridget Nye 
6 years ago

Walked in at 9:45am and Home by noon with a new lease. Bob went above and beyond with customer service. Smooth and easy process and a great deal. Great product at a great price! 

Business response:

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! 

Bobbi Luedke's profile image
Bobbi Luedke 
6 years ago

Excellent service through out the whole departments. Knowable about their jobs 5 stars to sll 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! 

Dana Szymkowiak's profile image
Dana Szymkowiak 
6 years ago

Always a great experience whenever I need to take my car in for a quick oil change, staff is always friendly and accommodating 

Business response:

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again. 

Joyce Adsitt Wisniewski's profile image
Joyce Adsitt Wisniewski 
6 years ago

I took our 2014 Silverado to Basil Chevrolet for what I thought was a problem covered under the 5 year drive train warranty. Come to find out, the grease boots on the front cv axles are not covered under the warranty, even though they are on the drive train. Hmmm? General Motors infinite wisdom there. First they told me to replace the boot was around $290. When I balked at that idea, the service writer told me he would check with the tech and see what they could come up with. I got a call back a few hours later, and now surp... read more

Business response:

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We have let our management team know about this issue and someone should be reaching out to you shortly. 

Kathy Barry's profile image
Kathy Barry 
recommend  Recommended
6 years ago

I had a very good afternoon with my sales Rep Buck. Very good at explaining in detail about the car and paperwork. Thank You 

Business response:

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! 

Nicole Smith's profile image
Nicole Smith 
6 years ago

I originally purchased my vehicle here with an extended warranty and often bring my vehicle in to be serviced all the time. My past few experiences with them have been awful! I recently brought my vehicle in for service for my AC unit. It took me one month to get an appointment because apparently they don't have people available to work on AC units often. I was told it would be 2 to 3 hours worth of work and it was recommended I bring my vehicle in the night before so they can begin working on it in the morning. The next day... read more

Business response:

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We have let our management team know about your situation and someone should be reaching out to you shortly. Thank you for bringing this to our attention! 

Annie Savage's profile image
Annie Savage 
6 years ago

I had my inspection done there and they were very courteous and friendly. It was quick video and I would definitely use them again 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again. 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 7:00 p.m.  

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