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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Joanne Zaccaria's profile image
Joanne Zaccaria 
recommend  Recommended
6 years ago

I always get my cars from Basil Chevrolet. I feel I get the best deals from there. The service is great and the people are always friendly. If you want a Chevy, I say go to Joe Basil Chevrolet 

Business response:

Thank you for choosing Joe Basil Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! 

Bill Brown's profile image
Bill Brown 
6 years ago

I’ve had electrical issues since I bought my 2015 truck especially with my radio. Had it in for service numerous times but they couldn’t or wouldn’t fix it, possibly due to the cost. This is my last Chevrolet vehicle and I will never buy from Basil again. Never had these issues with my 13 year old Chevy that I traded in and the reason I chose to buy another. This has turned out to be a poor choice on my part. All I ever wanted was the truck fixed. Now I can’t wait to pay it off, sell it and buy anything but another Chevrolet... read more

Business response:

Thank you for reaching out to us. We regret to hear about the situation you have described. We have let our management team know about this situation and someone will be reaching out to you. 

Holly Corkern Helkenn's profile image
Holly Corkern Helkenn 
6 years ago

We have purchased several cars from this location ...but going forward we will most likely use another dealership. The customer service in the service dept is awful. I have a Camaro that i purchased from this location and my front license plate fell off. I had to go through the trouble of going to the DMV for new plates, and I was charged for not only a new bracket but the labor to install it. This is a NYS requirement so I should’ve been able to attach it myself. I was told by a young service manager that it is basically GM... read more

Sharrie Licata's profile image
Sharrie Licata 
recommend  Recommended
6 years ago

I had my car in for collision work. It was done in a few days and looks great. The staff was polite and courteous! 

Business response:

Hi there, thank you for taking the time to leave a review for us at Joe Basil Chevrolet. We're happy we could meet your expectations! 

Seth Mock's profile image
Seth Mock 
6 years ago

they said your credits to low I only bought 300 video games one day 

Business response:

We are sorry we were not able to help you, unfortunately we do our best the ultimately approval is decided by the lender. 

Kathleen Karelus's profile image
Kathleen Karelus 
recommend  Recommended
6 years ago

Tom was so nice took care of everything including me. Went and got my car!!! GREAT MAN. Thank you Tom 

Business response:

Wow, we're glad you had such a wonderful experience with Tom! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again. 

Vina Prince's profile image
Vina Prince 
recommend  Recommended
6 years ago

The polite and prompt service. The sales representatives are knowledgeable yet not pushy for a sale! 

Business response:

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! 

Brian Paradowski's profile image
Brian Paradowski 
recommend  Recommended
6 years ago

your service was osom I did feel like I was being pushed in to something like the other deelers 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil Chevrolet and we hope to see you again soon! 

Dianne Babski's profile image
Dianne Babski 
recommend  Recommended
6 years ago

Excellent customer service. Reasonable costs for services. shuttle service is a great option. 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is closed now. It will open at 9:00 a.m. 

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