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Joe Basil Chevrolet

4.6

About this business

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.610,578 reviews
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David Stahl's profile image
David Stahl 
recommend  Recommended
4 years ago

Bought new truck and Marco our sales person was very helpful. No haggling and went fast!!! 😀😀😀😀😀 

Business response:

Thank you for your positive feedback! 

Leon Nguyen's profile image
Leon Nguyen 
recommend  Recommended
4 years ago

I call to make appointment they can see me in the same day , Danny at service department take care good on my car give him 5 stars definitely I be back for my next service, I usually don’t give people 5 stars but some reason he deserves today. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Brenden Prue General Manager brenden.prue@lovechevysales.com 

Maria Del Pilar Dominguez's profile image
Maria Del Pilar Dominguez 
4 years ago

Went to get an oil change and tire rotation. They changed the oil, but no tire rotation and they left my glove compartment upside down with all my belongings on the floor. The salesperson was not very helpful when explaining why I didn’t get a tire rotation and plus the oil price went up so much, I was shocked the only explanation was that it just went up. That’s all, I guess I will be looking to take my vehicle somewhere else. 

Business response:

Maria, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace02@vtaig.com to discuss what we can do to help. 

TeTe Williams's profile image
TeTe Williams 
recommend  Recommended
4 years ago

O. D. Thompson did an amazing job. He was a phenomenal salesman who really values me as a customer. I appreciate all his help. Thanks again. 

Business response:

Hello, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Devin Nguyen's profile image
Devin Nguyen 
recommend  Recommended
4 years ago

Great customer service, found the vehicle to meet my needs and wants effortlessly! 

Business response:

Thank you for your positive feedback! 

Dylan Hamilton's profile image
Dylan Hamilton 
recommend  Recommended
4 years ago

After some abnormal circumstances right after my purchase I was invited into the dealership to speak with Clay Collins and he did what he could to make the situation right and make sure that I left the dealership happy with my purchase and he was super pleasant to deal with. The initial buying process went smoothly and they got me a great interest-rate with zero down 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Rush Chevrolet Team 

Joey Cordova's profile image
Joey Cordova 
recommend  Recommended
4 years ago

Costumer service from Mr Desmon Was awesome He was able to get me my vehicle back the same dayy 

Business response:

We appreciate you taking the time to leave us a positive review! 

Sandra Bach Zelenuk's profile image
Sandra Bach Zelenuk 
recommend  Recommended
4 years ago

Coby was my service tech, I will go to back to him anytime I need anything done to my vehicle. Coby was so helpful and courteous, I would recommend him to anyone. Thank you so much for the great work you did on my car, she drives like a new car. Have a great day. 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

Tanya Bossert's profile image
Tanya Bossert 
recommend  Recommended
4 years ago

Great Guy, Very Genuine Straight to the Point !!! I recommend this guy !!!!! Helped my son out a lot 

Business response:

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day! 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.6 star rating with 10,578 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is closed now. It will open tomorrow at 9:00 a.m. 

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