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Joe Basil Chevrolet

4.6

About this business

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.610,578 reviews
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Mona Jensen's profile image
Mona Jensen 
recommend  Recommended
4 years ago

Excellent service. Pleasant group of people., knowledgeable. I was given an orientation of the car I bought . They kept me informed as to about how much longer it would take to get me on my way in my new car ! 

Melanie Kent's profile image
Melanie Kent 
4 years ago

We purchased a Bolt from them, but there was an issue with a recall for the Bolts. They literally had the check for the car, yet failed to update us on the recall and kept us hanging for a week. We got our money back and purchased elsewhere with zero issues. Very bad customer service sadly. 

Business response:

That is not the kind of experience we seek to provide, Melanie. We will be reaching out to you to ensure you are completely satisfied. Sincerely, Justin Gonzales - General Manager, (877) 385-0885 

Abigail Moore's profile image
Abigail Moore 
recommend  Recommended
4 years ago

Micky got the truck I needed 

Business response:

Abigail Moore, thank you so much for the positive review! 

Erick Fernando Santoyo's profile image
Erick Fernando Santoyo 
recommend  Recommended
4 years ago

Come look at what Sanborn had to offer in both new and used vehicles. We have a great sales team that is will to help you find the vehicles you want and need! 

Michael Tierney's profile image
Michael Tierney 
recommend  Recommended
4 years ago

Bruno and Ralphel Provided excellent service. Great knowledge of the products and services. Happy that they worked with me. True Champions!!! 

Keri Rantin's profile image
Keri Rantin 
recommend  Recommended
4 years ago

Fast, friendly, and reliable service. I worked closely with Shane to purchase my vehicle. Shane was amazing! I am in Baltimore so Shane sent me pictures and worked with me to settle a couple of minor issues and talked me through getting approvals from Maryland and Pennsylvania. After driving for 2 hours, my car was ready to go. Shane even arranged to have another key made for me and I was able to pick it up in Maryland. Excellent service and quality care all the way around. 

Business response:

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. 

Tishara Brown's profile image
Tishara Brown 
recommend  Recommended
4 years ago

Outstanding customer service I was very pleased!! Maily made the buying experience a breeze!! #ASK4MAILY 

Business response:

Tishara Brown, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! 

Catherine Weimer Claffy-Cross's profile image
Catherine Weimer Claffy-Cross 
recommend  Recommended
4 years ago

Andre Thomas the sales man and Ryan Sitter the finance man made my buying experience wonderful. They were straight up front with me and made sure I was in the best vehicle that fit me. 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. John Fischer | General Manager | 630-226-3905 

Kathy Reed Redd's profile image
Kathy Reed Redd 
recommend  Recommended
4 years ago

Very friendly and very helpful. Hector Monica was fantastic!!! 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Until the next time we meet, take care! 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.6 star rating with 10,578 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is closed now. It will open at 9:00 a.m. 

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