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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Shannon Rivers very compassionate not just the average sales person
Business response:
Thanks Nancy!
Dennis Erenreich took very good care of me today. The service was outstanding & they were right on the appointed time. Thanks for making my day more plesent!
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Joe Basil Chevrolet and we hope to see you again.
Sent for a repair and things were missing from my vehicle. When brought the the body shop representatives attention I was given the run around and told their employees do not steal and it was my fault. Terrible
We found a listing (photo attached) for a new Silverado 1500. The price looks great so we called to discuss the truck for my business. On the sales call we brought up the online price of $31,580. Living 1.5 hours away we wanted to negotiate and confirm the final pricing ahead of time. We were assured by sales associate Stephanie that the price was $31,580. She confirmed. We then on the phone asked again that if we came Monday 4/16 traveling that far that the truck would be ready for us and the price would be $31,580. She aga... read more
Business response:
Joshua, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. We apologize that this has happened and we have forwarded this along to our upper management team. They are looking more into this and someone should be reaching out to you.
They are very bad customer service and they play a pooooor game on customers I will be honest 0 star for this place Me and my wife bought a mustang the car supposedly had a clean title we come to find out that it's been in a severe accident 2 days after having the car and breaks down making a bad rattling noise from under the hood they won't fix the rattling noise they said it's not covered under lemon law but at least they put brakes on the car LOL I would not recommend buying a car from this place a very shady dealership c... read more
My boss bought a Chrysler 300 from this place. They lied and manipulated their way out of fixing it and owning it for one week. I would not recommend buying a car from this place. Read the reviews these people are the most scandalous scam artists. They even told them that the car was never hit. It was hit so hard they can't get the alignment right. I highly recommend you NOT buy a car from this place.
My son bought a Chrysler 300 from them. They sold him a car that said no accidents, you can it has frame damage this is not a good place to buy a car I would not recommend this place to my worse enemy do not buy a car here the can has a noise coming from under dash that sounds horrible. They will not fix it the car is less than 2 weeks old
Me and my wife bought a Chrysler 300 the car supposedly had a clean title we come to find out that it's been in a severe accident 2 days after having the car and breaks down making a bad rattling noise from under the hood they won't fix the rattling noise they said it's not covered under lemon law but at least they put brakes on the car LOL I would not recommend buying a car from this place a very shady dealership customer service sucks very sneaky they're all about trying to make money and get over on the customer read revi... read more
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is open now. It will close at 7:00 p.m.
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