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Jim M'lady Nissan
- Auto Repair
- Crystal Lake, IL
About this business
M'Lady Nissan has been in business for over 40 years proudly serving McHenry County and Chicago-land. With a vast inventory of new and pre-owned Nissans and our team of highly-trained, customer service-oriented sales and service professionals, we have something for every taste and need. Our inventory includes, but is not limited to: Cars Crossovers SUVs Electric Vehicles Hybrid Vehicles Vans Trucks M'Lady Nissan is not just your Crystal Lake Nissan new and used car dealership, we also provide a full line of services dedicate... read more
Location details
5656 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just leased a 2016 Nissan Rogue. Severo was extremely helpful and patient with us. We test drove so many vehicles. I only went in to look, but loved the Rogue so much, I got it. Definitely stop in and tell them I sent you. ;)
Business response:
Hi Danielle, thank you for this great review! We're so happy to hear that Severo helped get you into a new Rogue! Thank you for choosing M'Lady Nissan and enjoy your new Nissan!
We decided to stop in and look at Nissan's options since our family is growing and our CR-V was getting up in miles. We took a Nissan Pathfinder for a ride and were really impressed with the features, quiet ride, and space. Sam was patient and took his time answering all of our questions. He was very helpful in making the decision between a Rogue and a Pathfinder. Eddie walked us through our financing options and was a pleasure to work with throughout the process. My wife and I feel like we got a fair deal and we love our ne... read more
Business response:
Hi Seth, thank you for this amazing review! We're so happy to hear that Sam and Eddie helped get you into a new Pathfinder. Thank you for choosing M'Lady Nissan and we can't wait to serve you again soon!
When leasing a car from here and the salesman tells you more than once that all scheduled maintenance is included for the lease term, assume he is lying and just trying to get a sale. The messed up part is that when I was complaining about it, a random stranger next to me said that he was told the same thing. Then a person I just talked to in the waiting room also says that she was told the same thing. So either we all had the same salesman, or it is just common practice amongst the sales staff.
Business response:
Hi Chuck, thank you for your feedback. We're extremely disappointed to read about your negative experience. Please 'MESSAGE' us more details about your experience, as we'd like to help come to a solution. Thank you.
Bought a new Nissan and saved a ton!
Business response:
Hi Jessie, thanks for positive review and congrats on your new Nissan! What model did you go with?
They were repacing my 350z catalytic converter for free because it was still under warranty and they did a very excellent job. They were friendly and super helpful people.
Good dealership that is willing to work with their customers
Business response:
Hi Cody, We appreciate this 5-Star Review! Thank you for choosing M'Lady Nissan and we look forward to serving you again soon!
Bought our Vehicle hassle free. The outstanding service exceed our expectations. Would advise anyone looking for a vehicle to go there first. Andrew Buchanan
Business response:
Hi Cathleen, we're so pleased to hear that your car-buying experience was stress-free! We'd like to welcome you to the M'Lady Nissan Family and wish you a Happy Holidays!
Lying cheating .. I sent two people for referrals and i was supposed to get 300.00 dollars for each person .. I never received a dime.. Dont trust anybody here !!!!!
Business response:
Pablo - I have sent out the check request for the one deal that did purchase here. I am sorry that this was missed. If you have any issues in the future, please do not hematite but to contact me. Thank you. Patti
I love my Juke nismo rs. .they took good care of me..we were there a very long time though but it was worth it. Jeff is very knowledgeable about the Juke's I enjoy talking with him about my car when I go in there to get my car washed..Thank you for great service!
Business response:
We're so glad that you were able to find the ideal Nissan Juke! Thank you for sharing Jackie Anderson-Randazzo :)
Frequently asked questions about Jim M'lady Nissan
How is Jim M'lady Nissan rated?
Jim M'lady Nissan has a 4.7 star rating with 3,385 reviews.
When is Jim M'lady Nissan open?
Jim M'lady Nissan is open now. It will close at 6:00 p.m.
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