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Jim M'lady Nissan
- Auto Repair
- Crystal Lake, IL
About this business
M'Lady Nissan has been in business for over 40 years proudly serving McHenry County and Chicago-land. With a vast inventory of new and pre-owned Nissans and our team of highly-trained, customer service-oriented sales and service professionals, we have something for every taste and need. Our inventory includes, but is not limited to: Cars Crossovers SUVs Electric Vehicles Hybrid Vehicles Vans Trucks M'Lady Nissan is not just your Crystal Lake Nissan new and used car dealership, we also provide a full line of services dedicate... read more
Location details
5656 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Misleading sales practices. Dealership right now has on their website a 2014 Maxima for $28,172. Called three different times and asked if everyone who comes in the door gets that price and if there are any added fees. Every time they said nope just doc fee, tax, title and license. Talked to both Brett and Austin. Then one of the managers calls me comes off as a big jerk like I am wasting their time and tells me they add on a 850 transportation fee, 600 dollars for a recent college graduate rebate that most people would not ... read more
There are so many things that went wrong in dealing with this dealership that makes me rethink buying a Nissan altogether. It begins with not returning emails (after saying they don't get them) and when they call and leave a message and I return them, I don't hear back. I contacted Nissan N.A. to complain of my experience and got the obligatory call from GM who seemed to care less about the entire experience. I was told that I would get a call back from either him or someone. 7 days later and nothing. I ended up going to McG... read more
Just purchased a sentra sl 2015 best price in illinois. I drove 80 miles from Indiana to close this deal saved almost 2g and also got fed pretty good hamburgers on the grill. The place is legit as far as new cars with no trade. Very clean and professional I dealt with eduardo good salesman
Business response:
Thank you for your kind words Sady Rivera! You made a great choice and good luck with the new "addition" :)
I bought a new vehicle from M'Lady Nissan a little over a week ago, and was very pleased with the service I received. Savero (sorry if I misspelled your name) was great to work with, and everyone else we encountered at the dealership was equally friendly and helpful. I highly recommend M'Lady Nissan!
Business response:
Thank you Stephanie Nolte! We hope you're enjoying the new ride :)
I have been servicing my 08 Rogue at M'Lady for several years. Decided to purchase a 16 Maxima there. Not happy with them adding back $825 destination fees to the agreed Internet advertised discounted price. I found it deceptive and disappointing.
Business response:
Hi Dimitris. We apologize for the circumstances you describe above. If you have an EMail address that you can DM me with, I will refer this to a member of our Management Team for resolution. Thank you for your patience
My wife and I purchased a new 2015 Nissan Sentra. Hugo was our sels man , he did a great job.
Business response:
Thank you for sharing David Romero! We appreciate your business :)
They helped me buy my first car. Very helpful and informative!
Business response:
Thank you for sharing Jacqueline Meyer. We're so glad you had a great experience buying your first car! :)
Had excellent service from all the staff at M'Lady Nissen today. I bought a new Rouge , they let me test drive several till I was satisfied with the one I fell in love with. Very pleased with the overall experience. Highly recommend them.
Business response:
Thank you Dell. We're so glad you enjoyed your experience with us. Enjoy the new Rogue!
BEWARE! $1100 of extra charges were "accidentally " placed on the final contract. Working to get them reversed but running into some resistance. Buy at any other dealer. Unless they make this right we will not be back.
Frequently asked questions about Jim M'lady Nissan
How is Jim M'lady Nissan rated?
Jim M'lady Nissan has a 4.7 star rating with 3,385 reviews.
When is Jim M'lady Nissan open?
Jim M'lady Nissan is open now. It will close at 6:00 p.m.
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