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M'Lady Nissan has been in business for over 40 years proudly serving McHenry County and Chicago-land. With a vast inventory of new and pre-owned Nissans and our team of highly-trained, customer service-oriented sales and service professionals, we have something for every taste and need. Our inventory includes, but is not limited to: Cars Crossovers SUVs Electric Vehicles Hybrid Vehicles Vans Trucks M'Lady Nissan is not just your Crystal Lake Nissan new and used car dealership, we also provide a full line of services dedicate... read more
5656 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just bought our 3rd Nissan from them! They make car buying so easy! Love this dealer! Everyone is so helpful!
Business response:
Hi Jodi, thank you for this 5-star review and congrats on another Nissan! We love having you as part of the M'Lady Nissan Family and can't wait to see you again soon. Take care!
I purchased a part for our Xterra. We decided to sell the car instead of fixing it. I tried to return the part and was told the manager had to accept the return. Today, I went back when the manager was there and was told the part couldn't be returned because it's an electrical part. I was not told when I purchased the part that it wasn't returnable. Instead of telling me that the manager had to accept the return, I should have been told then that it wasn't returnable instead having me waste my time going up there again when ... read more
I bought a new Nissan Rogue and my total experience with the purchase and service(oil changes and such) was and have been excellent !! Keep up the great job M'Lady !!!
Business response:
Hi Daryl, thanks for this 5-star review and for your business. We're happy to see you're enjoying your new Rogue and we look forward to seeing you at your next service visit!
Bought a Murano at M'lady. Matt Ripley did a great job. I wasn't pushed and they beat my perilous best price. Worth stopping you will want to buy. Ask for Matt Ripley
Business response:
Hi Dave, thanks for this 5-star review and congrats on your new Murano. We're lucky to have you as a customer and look forward to working with you for many years to come!
Eddie hooked us up with a great deal. Very professional and qualified. Don't go changin!!!
Business response:
Hi Adam, thanks for this 5-star review. We're happy to see that Eddie provided you with the experience you deserved and should you ever have any questions, please don't hesitate to ask!
Huge thanks to Brett Strohmaier, who convinced me to drive an hour away to your dealership, and to my salesperson, Hugo Duran, who did everything possible to help me get into my 2016 Nissan Altima and took my old Fusion out of my hands! You guys were amazing. I love my new car and the experience was unforgettable. 10's across the board. ���
Business response:
Hi Tyana, thank you for driving an hour to purchase a new Altima from us. We're so appreciative of your business and should you ever have any questions, please don't hesitate to ask us or Hugo! Hope to see you soon!
Great dealership. Awesome customer service. Friendly staff.
Business response:
Hi Cheri, thank you so much for this 5-star review. We're so happy to see you had a great experience and can't wait to see you back here again soon!
Bought a Pathfinder LE in 2002. Still running strong. We were so impress by our Pathfinder we bought another one last night. The Pathfinder Platinum is awesome. Scott M'lady helped us purchase it. He was very attentive, described all pricing and every detail of the SUV. He went over the entire Pathfinder and explained how everything worked. Abe the finance manager was great. He went over the payments and warranty in detail. He is really funny too! Would recommend to anyone looking for a great dealership.
Waiting an hour already for a simple oil change �
Jim M'lady Nissan has a 4.7 star rating with 3,385 reviews.
Jim M'lady Nissan is open now. It will close at 6:00 p.m.
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