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Jim M'lady Nissan
- Auto Repair
- Crystal Lake, IL
About this business
M'Lady Nissan has been in business for over 40 years proudly serving McHenry County and Chicago-land. With a vast inventory of new and pre-owned Nissans and our team of highly-trained, customer service-oriented sales and service professionals, we have something for every taste and need. Our inventory includes, but is not limited to: Cars Crossovers SUVs Electric Vehicles Hybrid Vehicles Vans Trucks M'Lady Nissan is not just your Crystal Lake Nissan new and used car dealership, we also provide a full line of services dedicate... read more
Location details
5656 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The fifth star is missing because....when they knew it was going to take 3 hours for service, they should have offered a us a courtesy car so we could go to lunch. Instead we were sitting there in the dark starving. Otherwise all the work was done just fine.
Business response:
Hi Susan, we're disappointed that you waited that long. We'll be sure this doesn't happen again. Thank you for stopping by and we look forward to providing you with 5-star service that you deserve moving forward.
I feel like this dealership is pretty cool! I got a great deal on my '16 Maxima, and the service department takes great care of it for my maintenance needs.
Business response:
Hi Bob, congrats on your new Maxima and welcome to the M'Lady Nissan Family! We're very happy to see that both our sales and service teams have taken great care of you and we hope to continue working with you for years to come. Enjoy your new Nissan and we'll see you soon!
I just used service dept. Bought my Murano elsewhere. Service dept. very accomodating and pleasant. The part came early and had a free rental car( recall...Nissan pays). They even called me to set up my appt. Love my new Murano!!!
My wife and I have bought our last 3 cars from here. We were recently in thr market for a new car so we stopped in to look a new altima. We worked with eddie. He showed us some options and we were able to buy our first brand new car at a price we were comfortable with. Sure we'll see them again in the future. Thanks guys
Business response:
Hi Shawn, thank you for this 5-star review and for your loyalty to us here! We love having you as a member of our M'Lady Nissan Family and we can't wait to see you again soon!
Bought a car a year ago or 2010 Nissan Murano been going back-and-forth with the dealer for eight months drop six grand down my rear and kicks know they replaced some stuff on it whether not to put any more money into my car they told me to traded in which I have no money down I drop six grand a year ago I want this issue resolved no I have to call the general manager
I had a 2013 Nissan Juke that sadly got totaled and it was really hard not to have. All the staff at M'Lady Crystal Lake went above and beyond for me and my new 2016 Nissan Rogue that I absolutely love. I would recommend them to anyone and everyone who's looking to buy. Thank you!!
Business response:
Hi Jessica, we're sorry to hear about your 2013 Juke but pleased to hear that our team helped get you into a new one! We hope it's treating you well and we hope to serve you again soon!
Thanks Sam .... Great Experience and love my new 2016 Rogue!
Business response:
Hi Elizabeth, congrats on your new Rogue! Happy to see you had a great experience and hope you have a Happy Holidays!
The experience was stress free and my sales person, Eddie C., was a pleasure to work with. I left with a new Rogue SL and I am completely happy! Free pizza dinner was a nice touch as well. Thank you!
Business response:
Hi Mary, thanks for this 5-star rating. We're so happy to see Eddie took care of you and got you into a new Rogue. Welcome to the M'Lady Nissan Family and Happy Holidays!
Not happy today, paid extra for the detail package and my car sat for 8 hours and still was not done. Hell they hadn't even started yet. Huge waste of money, won't be back even for the free life time oil changes.��
Frequently asked questions about Jim M'lady Nissan
How is Jim M'lady Nissan rated?
Jim M'lady Nissan has a 4.7 star rating with 3,385 reviews.
When is Jim M'lady Nissan open?
Jim M'lady Nissan is open now. It will close at 6:00 p.m.
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