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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Amanda Thompson Williams's profile image
Amanda Thompson Williams 
8 years ago

As someone who is still without power I wanted to say thank you. It can't be expected with an event of this size to be back up and running within a day or so. Mandarin with the beauty we enjoy each day always comes with the price of waiting for power to be restored. If only everyone was judged so harshly on the job they do each day. I'm sure most aren't giving near the effort. Thank you! 

Tina Crowder Smith's profile image
Tina Crowder Smith 
8 years ago

Thank you guys so much for your hard work durning and after Matthew❤ 

Todd Voytko's profile image
Todd Voytko 
8 years ago

We had a JEA representative come by our property last night around 9pm to look at the damage. He said "we'll be out first thing in the morning". I'm not sure what time zone he was referring to or exactly which morning, but the assumption would be the following morning. It's now 11:08pm. It's morning somewhere. If he would have told me that it was going to be a couple of days, I wouldn't have liked it, but at least I could have prepared for it. I usually sing the praises of JEA and their good customer service, but this time y... read more

Ray Proctor's profile image
Ray Proctor 
8 years ago

Thank you for always getting our power back on quickly. You rock. 

Shannon M Boucher's profile image
Shannon M Boucher 
8 years ago

Ty JEA for the extra crews! Ty FPL for coming down to help us! Husband is a truck driver and said he saw a convoy on the way here! Hopefully we all have power tonight! 

Angel Vick's profile image
Angel Vick 
8 years ago
Mary Glyn Denning's profile image
Mary Glyn Denning 
8 years ago

Thankful for all the crew who spent hours away from family and friends to restore 200,000+ outages over the weekend. 

Ronald Gibson's profile image
Ronald Gibson 
8 years ago

It's amazing how certain zip codes and certain parts of the city got power on faster than others. My ticket says assessing situation with no truck anywhere near my location. Explain that JEA. 

Jennifer Morton McAnally's profile image
Jennifer Morton McAnally 
8 years ago

Thank you JEA for working into the evening to restore our electricity. We can sleep at home finally! Yay! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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